We are seeking a dedicated and experienced Front of House Supervisor to join our small team in the hospitality sector. This role is pivotal in ensuring exceptional service delivery and maintaining a welcoming atmosphere for our guests. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to upholding food safety standards.
Duties
Uphold food safety standards and ensure compliance with health regulations.
Collaborate with kitchen staff to ensure seamless communication between front and back of house. This includes packing and organising just eat orders.
Handle guest complaints or issues professionally, striving for resolution and satisfaction.
Maintain cleanliness and organisation of the front of house area.
Experience
Previous experience in a supervisory role within a cafe , coffee shop or takeaway environment is essential.
Experience of packing orders for a delivery platform such as just eat or uber eats is essential.
Proven track record in team management and leadership within the hospitality industry.
Familiarity with culinary practices and food safety regulations is highly desirable.
Strong interpersonal skills with the ability to engage positively with guests and staff alike.
Experience in barista coffee is an advantage but not mandatory.
A proactive approach to problem-solving and the ability to work under pressure in a fast-paced environment.
We are looking for staff for a Saturday & Sunday between 8am and 2pm. Please only apply if this is suitable. We may have additional hours in the school holidays such as easter , Summer and Christmas but primarily, we are looking for 12 hours over the weekend.
If you are passionate about providing outstanding service and leading a team to success, we would love to hear from you!
Job Type: Part-time
Pay: 11.44-12.50 per hour
Benefits:
Casual dress
Company pension
Discounted or free food
Free parking
Transport links
Ability to commute/relocate:
Glasgow G67 3AZ: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 31/01/2025
Reference ID: Toast team leader
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