Counter Supervisor

Burnley, ENG, GB, United Kingdom

Job Description

Counter Supervisor


Salary:

18,871.76 per annum (24,734.46 full time equivalent)

Hours:

32 per week

Working Weeks:

40 per year

Contract Type:

Permanent

Site:

Nelson & Colne College

Closing Date:

Thursday 17 July 2025

Interview Date:

Tuesday 29 July 2025

'Would you like to be part of a team that aims to create the extraordinary?'

Our Organisation


This role is advertised by NCC Professional Services. Part of Nelson and Colne College Group, NCC Professional Services provides expert business support services to the wider College Group.

Nelson and Colne College Group is a beacon for educational excellence, made up of a family of colleges - Nelson & Colne College, Accrington & Rossendale College and Lancashire Adult Learning. The College Group is the only Further Education college in Lancashire to be graded as 'Outstanding' under the new Ofsted inspection framework.

Together the Group forms a Sixth Form, Skills and Technology Centre, University Centre, employer training and adult learning provider delivering exceptional teaching and learning to all ages and at all levels.

The Exciting Role


A new and exciting opportunity has become available for a Counter Supervisor to join our Refectory team on a permanent basis. The role involves working 32 hours per week, on a 40 week per year contract.

This is a hands-on role, involving supervising the counter and ensuring excellent customer service, whilst maintaining high standards of food hygiene in a fast-paced environment. Ideal candidates will have experience of working in a food service environment, a friendly and approachable manner and a passion for working in a team within a highly dynamic setting.

The role will be based at our Nelson & Colne College campus, but travel to other sites may be required.

What You Will Be Doing


oOverseeing the front-of-house operations of the busy college Refectory, ensuring efficient and effective service, maintaining high standards of food hygiene and customer service.
oAssisting with the serving of meals, ensuring correct portion control and allergen awareness.
oAssisting with general kitchen duties including cleaning.
oTaking responsibility for regular ordering and stock control.
oSupport the Catering Manager with maximising profitability within the college catering service. For example: upselling, minimising waste, portion and stock control.
oResponding to any day-to-day technical point of sale issues which may arise.

What We Are Looking For:


oExperience of working within a busy, high volume, catering operation.
oExperience in customer service.
oPossess excellent communication and relationship building skills.
oA team player who can display initiative, be positive and enthusiastic.
oBasic food hygiene certificate.
oDemonstrate a commitment to equality and diversity, customer service and quality assurance.
oSuitability to work with children, young people and/or vulnerable adults.
oAbility to multi-task and meet deadlines.

What We Offer in Return:


oAccess to a workplace pension scheme - with employer contributions of 5%
oEnhanced occupational sick pay scheme and access to family friendly policies and benefits
oA range of health and wellbeing benefits and support
oStaff recognition scheme, including long service awards
oFree on-site parking on all College sites

Please visit our 'working for us' section of our website for a full list of our benefits https://careers.nelson.ac.uk/working-for-us/benefits/

How to Apply:


Still Interested?



If you're interested in this post and would like to know more, then please visit our website and complete an application form.

Website: https://careers.nelson.ac.uk/

Further questions: please contact our friendly HR Team h.resources@nelsongroup.ac.uk

Please note we only accept applications submitted via our website

Please note: All of our posts are subject to an enhanced DBS check due to working with vulnerable adults and children. Should you wish to discuss this further, please get in touch with the HR team.

Job Types: Part-time, Permanent

Pay: Up to 18,871.76 per year

Expected hours: 32 per week

Benefits:

Cycle to work scheme Gym membership On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 17/07/2025

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Job Detail

  • Job Id
    JD3276383
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burnley, ENG, GB, United Kingdom
  • Education
    Not mentioned