To ensure the dental practice remains fully compliant with Care Quality Commission (CQC) regulations and all relevant legislation. The CQC Manager will be responsible for leading on compliance, auditing, policy development, and staff training related to regulatory requirements. The practice is up to date with Policy keeping and follows a compliance system to ensure the same.
Key Responsibilities:1. Compliance Management
Ensure the practice meets all CQC Fundamental Standards of Care.
Maintain up-to-date knowledge of all CQC requirements, guidelines, and regulatory changes.
Ensure registration details with CQC are correct and updated when necessary.
Serve as the practice's nominated individual (if applicable).
2. Policy & Procedure Development
Develop, update, and implement practice policies and procedures in line with CQC standards.
Review and audit compliance documents regularly to ensure alignment with best practice and legislation.
3. Auditing & Quality Assurance
Conduct regular audits (clinical, infection control, health and safety, etc.).
Maintain accurate records and follow up on any actions required.
Support the implementation of action plans arising from audits, inspections, or internal reviews.
4. Training & Staff Support
Train and support staff in compliance matters, including safeguarding, infection control, data protection, and equality and diversity.
Organise and monitor mandatory training requirements.
Conduct induction training for new employees on CQC and practice compliance.
5. Inspection Preparation & Support
Prepare the practice for CQC inspections, ensuring all documentation and evidence is readily available.
Act as the key liaison during inspections and respond to any compliance-related queries.
6. Health and Safety
Monitor and promote health and safety practices within the practice.
Conduct and maintain risk assessments and incident reports.
Person Specification:
Essential:
Strong understanding of CQC regulations and compliance requirements.
Experience in a healthcare setting, ideally dental.
Excellent organisational and administrative skills.
Ability to manage and prioritise multiple tasks effectively.
Strong attention to detail.
Effective communicator and confident trainer.
Desirable:
Previous experience as a CQC Manager or Compliance Officer.
Qualification or training in compliance or health and safety.
Knowledge of dental software systems (e.g. SOE Exact, Dentally).
Working Conditions:
Office-based with regular interaction with clinical and non-clinical staff.
May be required to attend external training or meetings.
Job Type: Part-time