Job Description

Overview

We are seeking a detail-oriented and highly organised Registrations Manager to oversee the registration processes within our organisation. This role is pivotal in ensuring that all registrations are handled efficiently and accurately, contributing to the smooth operation of our services. The ideal candidate will possess strong administrative skills and a commitment to providing excellent customer service.

Responsibilities

Manage the entire registration process from initial inquiry through to completion. Ensure accurate data entry and maintenance of registration records in our database. Oversee clerical tasks including filing, document preparation, and correspondence. Provide exceptional phone etiquette when communicating with clients and stakeholders. Collaborate with other departments to streamline registration procedures. Utilise Google Suite for documentation, scheduling, and communication purposes. Assist in training new staff on registration protocols and software usage. Maintain an organised office environment to support efficient operations. Complete CQC Application forms and help submit to CQC Review Policies and Procedures Create Compliance documentation to support CQC Application Forms

Skills

Proficient in computerised systems with strong data entry capabilities. Excellent typing skills with attention to detail for accurate record keeping. Strong organisational abilities to manage multiple tasks effectively. Solid clerical skills including familiarity with office equipment and procedures. Demonstrated phone etiquette for professional communication with clients. Experience with administrative duties in a fast-paced environment. Proficiency in Google Suite applications (Docs, Sheets, Drive). Familiarity with QuickBooks is a plus but not essential.
If you are passionate about providing exceptional service and possess the necessary skills to excel as a Registrations Manager, we encourage you to apply for this rewarding opportunity.

Job Type: Part-time

Pay: 25,608.69-32,000.00 per year

Expected hours: 21 per week

Additional pay:

Performance bonus
Schedule:

Monday to Friday
Experience:

cqc registered manager: 3 years (required) completion of cqc application forms: 1 year (required) working with the CQC: 1 year (required)
Work Location: In person