Job Description

Join Us as Our Creative Content Officer.
Are you a natural storyteller with a flair for crafting compelling digital experiences? CHAS is looking for a Creative Content Officer to join our collaborative Marketing and Communications Team within the Income Generation and Engagement Directorate, in a brand-new role that blends creativity, strategy, and impact.
In this exciting position, you'll lead the creation and delivery of innovative content and campaigns across digital platforms, with occasional support for offline materials. You'll be the driving force behind engaging narratives that resonate with our audiences, elevate our brand, and support key organisational goals.
We're seeking someone who:

• Has a sharp eye for design and a passion for storytelling
• Knows and has experience in tailoring content for different channels while maintaining brand consistency
• Thrives in collaboration with internal teams and stakeholders
• Is ready to boost CHAS's online presence and drive meaningful engagement

If you're ready to make a difference through creativity and content, we'd love to hear from you.
About You
To be successful in this role, you will be a dynamic and skilled individual who brings creativity, strategic thinking, and technical know-how to the role with demonstrable skills and experience in the following areas. We expect the successful candidate to have exceptional communication skills and ability to communicate with all stakeholders and the ability to create compelling stories that inspire action.
The successful candidate must evidence:

• Proven expertise in social media management with a strong track record of planning, executing, and optimising content across multiple platforms to drive engagement and grow audiences.
• Creative proficiency in design and multimedia tools, skilled in using Adobe Creative Cloud or equivalent software, to produce high-quality visuals, videos, and other digital assets that align with brand identity.
• Solid understanding of digital marketing principles. Familiarity with SEO best practices, email marketing strategies, and paid advertising (PPC), with the ability to contribute to integrated campaigns.
• Clear, concise, and compelling writing and verbal communication, with meticulous attention to detail and tone appropriate for varied audiences.
• Analytical mindset with a results-driven approach. Ability to interpret performance data, extract actionable insights, and refine content strategies to maximise impact and reach.
• Understanding of PR and influencer engagement. Familiarity with public relations tactics and influencer collaboration strategies, with the ability to support brand awareness and amplify campaign reach through strategic partnerships.

In addition, we would expect some evidence around:

• Awareness of digital compliance and best practices. Working knowledge of GDPR and relevant digital marketing regulations, ensuring ethical and compliant content creation and audience engagement.
• Collaborative and proactive mindset and ability to engage with colleagues across the charity, with some travel to different locations across Scotland to gather and create compelling content in different formats.

About CHAS
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Marketing and Communication Team and Fundraising Teams makes this possible.
We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home, onsite in Edinburgh and Glasgow and one day a week at one of our two hospices, Rachel House in Kinross and Robin House in Balloch. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you.
• Development Opportunities: development through exposure to a variety of fundraising, marketing and communications activities and events.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further Information and How to Apply
If this sounds like you, we would love you to apply. Follow the link to answer a couple of questions and upload your CV or complete our full application form.
Planned interview date of Monday 22 September 2025.
Those candidates we invite to interview will be required to share examples of their work and to discuss their process in development and creation.
Further information about the role and benefits of working for CHAS can be found in the attached documents.
To arrange an informal chat about the position, please contact Isabella McNamara, Brand and Fundraising Communications Manager at .
For any queries regarding the recruitment process, please contact our HR Team on 0131 444 3293 or by emailing .
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check