Creative Operations & Business Support Assistant

Birmingham, ENG, GB, United Kingdom

Job Description

ROLE PURPOSE



To work closely with the Owner (Grace) across all three businesses --

Ok, Cure Me! Salon

,

CURE Beauty Training Studio

, and

Grace HQ (@okcureme.grace)

-- providing high-level administrative, operational, and creative marketing support.

The purpose of this role is to

halve Grace's admin load

, organise the backend of the businesses, manage projects, support launches, create marketing materials, and contribute to income generation through strategic content, email campaigns, and operational improvements.

This role requires someone who is proactive, creative, organised, confident questioning ideas, and committed to helping move the businesses forward.

POSITION OVERVIEW (Summary)



This is a dynamic hybrid role combining:

? Administration
? Marketing & content support
? Design & creative tasks
? Business operations
? Project management
? Income-generating support
? Personal brand support
? Course administration
? Systems building

The assistant will report directly to

Grace

and work both

from home

and

in the office

when required.

KEY RESPONSIBILITIES1. ADMINISTRATION & OPERATIONS



Manage emails across all businesses (filter, prioritise, reply, escalate) Diary management for Grace -- scheduling, planning, and reminders Take clear minutes during meetings and follow up with actions Manage documents, files, systems, and cloud storage Create, maintain, and improve business processes & SOPs Oversee course admin: queries, bookings, forms, confirmations Assist with contracts, agreements, onboarding documentation Project manage business tasks and ensure deadlines are met Coordinate team communications and updates Prepare reports, trackers, and weekly updates for Grace

2. MARKETING & CREATIVE SUPPORT



Support content planning for Instagram & TikTok across all brands Create visuals, graphics, carousels, and promo materials Help schedule or publish content using social media planning tools Create marketing campaigns for courses, offers, and launches Assist with video editing (basic level is fine) Build email newsletters and marketing sequences (Mailchimp) Help maintain and update website content Support brand consistency across all channels Create promotional PDF documents, guides, and resources

3. BUSINESS GROWTH & INCOME GENERATION



Support the promotion and sales of training courses Assist with digital product creation for Grace's personal brand Help build and manage email funnels Identify opportunities for partnerships and collaborations Support retail promotions, gift card campaigns, seasonal offers Track and report on marketing performance & revenue indicators Spot gaps, quiet periods, and opportunities, and propose ideas Help plan and execute course launches, offers, and events Assist Grace with planning and implementing new income streams

4. PERSONAL BRAND SUPPORT (@okcureme.grace)



Help Grace build a scalable personal brand Repurpose content (turn voice notes, videos, or notes into posts) Create digital products, resources, and templates Manage simple admin for mentoring bookings or sessions Assist with podcast applications, PR opportunities, or collaborations Help plan launches and campaigns for the personal brand Keep content organised and aligned with brand goals

5. DESIGN & CREATIVE OPERATIONS



Create on-brand design assets through Canva Help develop templates for social media, emails, guides, and courses Support in building branded documents and slide decks Assist with course manuals, cover designs, certificates, etc. Ensure all visual output matches the brand aesthetic across all businesses

SKILLS & EXPERIENCE REQUIRED



Strong admin & organisational experience Experience in marketing and content creation Excellent written English and communication skills Confident using Canva and basic editing tools Experience using CRM/booking systems Capable of managing projects and meeting deadlines Ability to work independently and proactively Experience in beauty, creative, coaching, or service-based industries preferred Tech-savvy and comfortable learning new systems Able to multitask across three busy businesses

PERSONAL ATTRIBUTES



Proactive and confident questioning ideas Creative thinker with an eye for detail Loyal, trustworthy, and confidential Likes working closely with the business owner Able to manage their time and workload well Calm, solution-focused, and reliable Ambitious and excited by business growth Comfortable giving honest input Fast learner and self-motivated Collaborative with a positive mindset

Contract:

Self-employed, full-time.

Location:

Mix of remote & office-based.

Pay:

Based on experience.

To apply, send your CV and examples of your work (design or marketing) to:

[grace@okcureme.com]



Job Types: Full-time, Permanent, Freelance

Pay: 24,000.00-26,000.00 per year

Benefits:

Employee discount Flexitime Work from home
Work Location: Hybrid remote in Birmingham B17 9PY

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Job Detail

  • Job Id
    JD4161711
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Birmingham, ENG, GB, United Kingdom
  • Education
    Not mentioned