Job Description

At the Rothley Holdings Group of Companies, we are looking for an experienced Credit Controller to join us on either a full-time (37.5 hours per week), or a part-time basis. We are willing to be flexible for the right candidate.

Primary Objective:

Responsible for managing the group's credit control and debtor recovery processes across the solicitor firm (SRA-regulated) and the claims management company (FCA-regulated). The role ensures timely collection of client fees and case-related recoveries, minimises aged debt, and maintains compliance with SRA and FCA regulatory collection processes. The Credit Controller will work closely with operational teams, clients, and external stakeholders to safeguard cash flow and uphold financial integrity across the group.

Key Responsibilities:

Credit Control & Collections

Proactively manage debtor ledgers across group companies, ensuring timely collection of outstanding balances. Monitor aged debt and implement effective recovery strategies while maintaining strong client relationships. Liaise with operational teams (claims handlers, solicitors, and finance staff) to resolve payment disputes promptly. Issue reminders, statements, and formal debt recovery notices in line with company procedures. Progress debt recovery cases through to final legal action, including court proceedings where necessary and enforcement.

Compliance & Regulation

Ensure credit control activities comply with the SRA Rules for the solicitor firm Maintain processes in line with FCA regulations and rules on debt recovery Support internal and external audit reviews with debtor and cash collection evidence.

Reporting & Analysis

Prepare regular debtor reports, including aged debt analysis, collection performance, and cash flow forecasting inputs. Highlight risk accounts and escalate problem debts to the Finance Business Partner or Financial Controller. Assist in improving debtor days and group cash position through proactive management.

Client & Stakeholder Engagement

Build strong relationships with clients to encourage prompt payment while balancing commercial and regulatory considerations. Collaborate with solicitors and claims handlers to ensure accurate billing and resolve disputes efficiently. Work with external agencies, where required, to recover overdue debts in a professional and compliant manner.

Process & Systems Development

Maintain accurate debtor records in the accounting system (Xero) and case management platforms. Develop and refine credit control processes and policies to improve efficiency and compliance. Support the integration of credit control procedures within group cash pooling and intercompany settlement arrangements.

Key Requirements

The ideal candidate will be a tenacious, commercially aware professional with a strong understanding of regulated environments.

Qualifications & Experience

Previous experience as a Credit Controller or in a finance/accounts receivable role (professional services preferred). Knowledge of SRA and FCA debt collection compliance requirements Familiarity with Xero or similar accounting systems, and experience with debtor reporting. Familiarity with LEAP legal software (preferred but not essential).

Skills & Attributes

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Excellent communication and negotiation skills with the ability to maintain positive client relationships. Strong organisational skills with the ability to manage multiple debtor ledgers and competing priorities. High attention to detail and accuracy in financial record-keeping. Analytical mindset with confidence in reporting and presenting debtor performance data. Proactive, resilient, and able to work both independently and collaboratively within a team.
Job Types: Full-time, Part-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Life insurance Private medical insurance Sick pay Work from home
Work Location: Remote