Job Description

Are you a dynamic, solutions-driven finance leader ready to take the next step in your career? Anderson Knight is proud to be exclusively partnering with a highly respected organisation in the social care and charity sector to recruit a Credit Control Manager. This is a fantastic opportunity for a dedicated professional to join a growing organisation that is making a meaningful impact in communities across Scotland.
About the Role
As Credit Control Manager, you will take ownership of the Groups credit control function, leading a small but talented team and driving forward the collections strategy. Your expertise will shape processes, improve efficiencies, and maintain the organisations strong financial reputation.
You'll be at the heart of a collaborative finance department, playing a key role in enhancing performance and supporting broader business objectives.
Key Responsibilities

• Lead, manage, and develop a dedicated credit control team
• Drive and refine the Group's collections strategy
• Take a proactive approach to resolving misallocations and unallocated cash
• Develop and implement debt reduction policies and procedures
• Act as the first point of escalation for complex queries and disputes
• Deliver training and mentorship across the team
• Analyse data to spot trends and take action before issues arise
• Build lasting relationships with internal and external stakeholders
• Ensure the company's excellent reputation is upheld at all times

What We're Looking For

• 5+ years of experience managing a customer-focused credit control or finance team
• Background in social care or charity sector finance (preferred)
• Familiarity with NetSuite (preferred but not essential)
• A strong understanding of accounting principles and the sales ledger
• Proven track record of driving process improvements and boosting performance
• Excellent communication and customer service skills
• A proactive, adaptable approach with a can-do attitude
• A confident leader who can inspire, support, and develop their team

Why Join?
This is more than just a job. You'll be joining a purpose-driven organisation that values integrity, professional development, and collaboration. You'll have the opportunity to shape strategy, lead change, and make a real difference-not just to the bottom line, but to lives across the UK.
Apply today to take your career to the next level with a forward-thinking organisation and a supportive leadership team.