Job Description

Purpose of the Role:

To manage the Credit Control team within the Accounts Department. To develop the team whilst ensuring staff discipline and high morale.

Manage cash collection ensuring cash availability is maximised in the business at all times and debtor days are maintained at an acceptable level. Ensure the Sales Ledger is maintained, and all aged transactions /debt are managed accordingly and to a conclusion. Manage customer credit risk and insurance compliance.

Work with the wider business developing positive relationships and meeting the expectation of internal (& external) customers.

Key Responsibilities (but not limited to)

Job Content / Principle Accountabilities & Objectives

Overall responsibility for the Sales Ledger. The ledger is consistently reviewed, and aged transactions understood.

Monthly ledger reviews meetings are scheduled, and the commentary is up to an acceptable standard.

Ensure the Sales Ledger balances to the general ledger.

Responsible for understanding variances in Debtor days to budget

Ensure a high performance across the wider team. Support EDI processing function as appropriate.

Ensure dept technical platforms are maintained to an acceptable standard (such as Service Now).

Review and set monthly targets for the Sales Ledger team. Targets to be tough but achievable.

Constantly considering the appropriateness of current processes and identification of potential improvements.

Understands workflow within the team. Monitor, record and report additional resource requirements as turnover increases.

Report Aged Debt and collection performance in the required frequencies and formats.

Assess and manage customer risk, by performing risk assessments (credit checks) applying credit limits, credit terms, and in compliance with our credit insurance.

Resource / Information Management

Monitor and control the use of resources on a cost-effective basis.

Make recommendations for income generation and/or expenditure savings.

Accurately record and store information.

Obtain and evaluate information to aid decision-making.

Lead and contribute to discussions to solve problems and make decisions.

Maintain and present work in a professional manner and in a way that evokes confidence from other users.

People Management

Ensure development of personnel within their jobs.

Recruit and select personnel to meet budgeted staffing levels.

Provide training and on-going assessments and formal appraisals on team members including the development of appropriate KPI's.

Provide regular feedback to individuals and teams on their performance. Complete monthly 1-1 with direct reports and record minutes on Breathe

Create, maintain and enhance effective working relationships with peers and work colleagues, both within the department and throughout the company.

Maintain personal staff discipline, attendance and morale and minimise staff turnover.

Job Types: Full-time, Permanent

Pay: 50,000.00-55,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Cycle to work scheme Employee discount Free flu jabs Life insurance On-site parking Referral programme Work from home
Schedule:

Monday to Friday
Work Location: In person

Reference ID: CRCO 01