Job Description

Modern Standard Coffee

About Us

Modern Standard Coffee is a leading specialty coffee roastery supplying cafes, restaurants, and retailers across the UK. We're known for quality, sustainability, and doing things properly -- both for our customers and our team.

As a growing SME, we've spent the last year strengthening our systems and controls. We're now looking for a confident, organised Credit Controller & Finance Admin Coordinator to help keep everything running smoothly on a

part-time basis

.

The Role

This is a hands-on role combining

credit control

with

core finance and administrative support

. You'll be the first line of defence for cash collection and customer finance queries, while also supporting day-to-day finance admin and internal coordination.

You'll work closely with the Managing Director and liaise regularly with sales, operations, and production to ensure customers are invoiced correctly and paid on time.

This role is ideal for someone who enjoys ownership, clarity, and autonomy -- and who takes pride in keeping things tidy, accurate, and under control.

Key Responsibilities: Credit Control (Primary Focus)

Proactively chase overdue and pre-due payments via phone and email Manage aged debt (particularly 35+ days) and maintain accurate debtor reporting Allocate customer payments and resolve cash allocation discrepancies Set up new customer accounts, including credit checks and credit limits Identify and resolve invoice queries early to prevent delayed payment Work with external customer portals and invoice processing systems to ensure invoices are accepted and paid without delay

Finance & Admin Support

Manage the finance inbox and respond to customer and supplier finance queries Support sales and operations teams to ensure customers are invoiced accurately Assist with purchase ledger queries and general finance administration Maintain clear records, notes, and documentation relating to customer accounts Support month-end processes as required (e.g. reconciliations, reporting prep)

Internal Collaboration

Liaise closely with operations, production, and sales teams on order and billing queries Flag recurring issues or process gaps and suggest practical improvements Communicate clearly and confidently with both internal teams and customers

A Day in the Life

Reviewing aged debt and prioritising follow-ups Calling or emailing customers with upcoming or overdue balances Resolving invoice or pricing queries with internal teams Logging notes, allocating payments, and keeping records up to date Enjoying excellent coffee while keeping the cash flowing ?

About You

Proven experience in

credit control

, accounts receivable, or similar finance role Customer-focused but confident chasing payment when required Organised, assertive, and comfortable managing multiple priorities Strong written and verbal communication skills A self-starter who enjoys improving processes and taking ownership High level of attention to detail and confidentiality Comfortable working collaboratively across departments Working knowledge of

Google Workspace

preferred Experience with

QuickBooks

or similar finance systems desirable

Working Pattern

Part-time role (hours to be agreed) In-person role (with some flexibility once established)

Why Join Us?

A well-structured role with clear scope and expectations A supportive, values-led business that respects good work Real autonomy and influence without corporate nonsense Great coffee (obviously)

How to Apply

Please note: applications must include BOTH a CV and a cover letter.

Job Type: Part-time

Pay: 13.00-15.00 per hour

Benefits:

Casual dress Company events Company pension Employee discount On-site parking
Ability to commute/relocate:

Glenrothes KY6 2SB: reliably commute or plan to relocate before starting work (required)
Application question(s):

What is your favourite coffee? If you could have dinner with anyone, any where in the world, who would you choose and where would you go? Which accounting software have you used in the past?
Experience:

accounting: 3 years (required) credit control: 3 years (required)
Work Location: In person