Job Description

Looking for a new challenge? Do you have exceptional customer service skills? Looking for a great place to work with a company that really care?

Maybe it's time for you to come and join us at Contact Web! We are seeking individuals who are not only enthusiastic and efficient but also possess an outstanding telephone manner. This is an opportunity to join a dynamic organisation and contribute towards the ongoing success of their finance department.

About Us:

At Contact Web, we take pride in being a premier Contact Centre outsourcing business, dedicated to delivering exceptional service to our clients. We are not your average call centre, we are passionate about creating a positive and fun work environment and we are currently opening the doors to welcoming a dynamic and motivated Credit Controller.

Essential Skills & Attributes:

Exceptional problem-solving abilities and attention to detail

Excellent telephone manner

Time management skills to handle multiple tasks and deadlines effectively

Detail-oriented with a commitment to accuracy in financial records

Adept at building and nurturing client relationships

Effective communicator with a patient and accessible approach

Collaborative team player with strong interpersonal skills

Proactive and solution-oriented mindset

Strong diplomatic skills with a knack for resolving conflicts tactfully

Excellent IT Skills

Desired Experience (but not essential):

Proven track record in financial services with a focus on client management

Previous Credit Control experience and knowledge of credit control procedures

Previous exposure to the recruitment industry

Familiarity with basic financial principles and terminology

Advantageous Qualifications:

Qualifications in Finance, Accounting, Business, or a related field - or equivalent work experience in a finance-related role will be considered in lieu of a qualification

What We Offer:

Competitive Salary

Full professional training and induction program

Established commission structure & bonus scheme

Comprehensive training for the role with ongoing professional development opportunities

Supportive and inclusive work culture that values employee well-being, including team days, office events, a great atmosphere and a real focus on work life balance

Progression opportunities within the company

weekend working, split shifts or unsociable hours

Office hours only with negotiable start and finish times

Amazing work colleagues!

Job Types: Full-time, Permanent

Position: Credit Controller

Location: Banbury

Type: Full-time

Job Type: Temp to perm

Pay: 12.21 per hour

Benefits:

Company events Company pension Employee mentoring programme
Work Location: In person

Reference ID: CC/RT/GM