Job Description

Overview

We're looking for a detail-oriented and proactive Credit Controller to join our finance team. In this role, you'll take the lead on managing our credit control process, making sure payments are collected on time and helping to maintain strong, positive relationships with our clients. Your work will play a key part in keeping the organisation financially healthy, so we're looking for someone with a solid understanding of financial services and great communication skills.

Duties

Maintain accurate and up-to-date records of customer accounts such as payments, purchasing activities and client statements Perform data entry to update customer information and payment details Reply promptly to client questions and concerns received by voicemail or via written communication Prepare and send out invoices, statements, and reminders to customers Maintain regular contact with customers via telephone, email or letter regarding upcoming or outstanding invoices Utilise accounting software to track and analyse customer payment history Communicate with customers in a professional and courteous manner, ensuring phone etiquette is maintained Negotiate payment plans and settlements with debtors, including fixing terms and conditions Process irreconcilable debts, as in the case of bankruptcy, to be written off and archived Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions Adheres to company procedures of health and safety and the company handbook, including amendments and updates Be flexible in your job role within the department to support the day to day operations such as bookkeeping

Experience

Proven experience in a credit control or finance-related role within the financial services sector is preferred. Familiarity with accounting software is essential for efficient record-keeping and reporting. Strong data entry skills with a keen eye for detail to ensure accuracy in financial documentation. Previous experience in accounts payable will be advantageous but not mandatory. Excellent analytical skills to assess financial information effectively. A professional attitude with strong interpersonal skills to maintain positive client relationships.
If you have strong organisational skills, a keen eye for detail, and enjoy working in a fast-paced financial environment, we'd love to hear from you!

Job Type: Full-time

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Experience:

Credit Controller : 2 years (required)
Work Location: In person