Job Description

Hours:

Flexible based on workload which varies, approximately 1-3 hours/week

Location:

Remote (UK-based preferred)

Salary:

Competitive hourly rate, based on experience

About Us

We are a fast-growing, high-performance cheerleading programme with a strong community culture and a focus on athlete development. As our club continues to grow, we're looking for someone exceptional to join our team and take the weight of tricky conversations, behaviour management, and parent/athlete communications off our leadership.

The Role

This unique role is ideal for someone with experience in HR, youth or competitive sport, and people management. You will:

Manage and respond to challenging parent or athlete communications Mediate behavioural issues or concerns in line with our values and policies Support coaches and club directors with communication drafting and delivery Handle complaints or conflict in a calm, professional manner Maintain confidentiality and act as a neutral point of contact Proactively support a positive club culture through thoughtful communication and follow-up

We're Looking For Someone Who:

Has experience in HR, welfare, or athlete support roles Knows the world of competitive or youth sport (cheer, dance, gymnastics, etc.) Communicates clearly and empathetically--both in writing and in person Can stay calm under pressure and respond thoughtfully to high-stress situations Understands safeguarding, confidentiality, and appropriate escalation Thrives in a support role and loves making life easier for others Is values-driven, with high emotional intelligence and excellent judgment

Bonus Points For:

Experience in all-star cheer or similar Conflict resolution, restorative practice, or mediation training Working knowledge of safeguarding standards in sport Background in psychology, or counselling
Job Types: Part-time, Freelance, Zero hours contract

Pay: 12.25-15.00 per hour

Expected hours: 1 - 3 per week

Benefits:

Casual dress Work from home
Schedule:

Monday to Friday
Work Location: Remote