Job Description

Vacancy Type

Permanent/Full Time

Location

Bristol

Salary

Competitive

Company Profile

The UK's leading waste management specialists.

Reconomy Connect

brings together several of Reconomy's market-leading brands and specialist services in the UK waste and resource management space. It brings together over 700 colleagues and serves more than 13,000 customers, creating a powerful proposition that leverages our scale, cutting-edge technology, data-driven insights and expertise to help customers make the best possible use of their materials and drive toward zero waste.


Our core values drive everything we do. We believe in fostering a supportive environment for our

colleagues

, delivering exceptional service to our

customers

, contributing to the

community

, and working towards a more sustainable

environment

. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.

Job Summary

You will join a close-knit team providing waste and recycling solutions to businesses across the UK. Developing relationships with our customers to provide an excellent service you will be their point of contact for all enquiries, mainly via email but some calls will be expected, using problem solving skills to resolve issues and organisation to ensure services run smoothly. As you develop your understanding of your customers' needs you will be able to identify new sales opportunities with them, we will help you to learn the industry and our products and services, while a good numeracy ability will underpin this.


You'll need to enjoy working as part of a team both with your immediate team as well as working with colleagues across the business such as assisting Account Managers with mobilising new contracts. A good ability with IT to ensure efficient use of the computer systems used to manage customer interactions and good communication both written and verbally.


We really are one big team, both to get the job done through the day but we also enjoy spending time together away from the office, whether joining in with a team activity, fund raising or celebrating a team achievement there will be opportunities to get involved.


Why work for us?


1 volunteering day per year, to enable you to support local community projects. MyPerks - a benefits platform that offers a variety of discounts, cash back options, cycle to work scheme, mortgage advice and wellbeing support. Corporate discounts on selected local gyms. Auto enrolment pension. Life assurance. Enhanced Maternity leave. Company social events. Employee referral programme. Have your birthday off (once you have 1 years' service). Long service awards. Reward & recognition schemes. Modern office space, with a dartboard and table tennis - fancy a challenge? Casual dress code. Office dogs - simple way of putting a smile on your face!

Additional information:

Monday-Friday. Shift patterns 8am-4pm and 9am-5pm, 1 hour for lunch. Based full time at our Bristol office (BS3 1TF) Customer Service Representative is a job title used for advertising purposes only, the internal job title is Customer Account Executive.

Please note:

The closing date for applications is indicative and may be brought forward due to the high volume of applications we are currently receiving. We encourage you to apply as soon as possible to avoid disappointment.

Vacancy Type

Internal and External

Entity

Reconomy Connect - Bristol