Job Description

Job Advert

Customer and Technical Support Assistant - EH0306

Permanent

Hours: 37 per week, Monday to Friday

Grade 2 - 25,671 - 27,410 per annum

The East Hants Building Control team have a wonderful opportunity for an enthusiastic and committed Customer and Technical Support Assistant to join our small but dynamic team. This permanent position is ideally suited to someone with a customer service skills background who wants to develop their career in a busy and supportive workplace.



By assessing building designs and inspecting construction on site, Building Control helps property owners and other developers ensure that their building projects comply with Building Regulations. It also deals with dangerous structures, demolition applications and other construction related enquiries and is very much at the front end of supporting and assisting customers to achieve their construction aims.



Working both from home and at the Petersfield office as required, you will be at the forefront of helping customers on the phone and via email with general enquiries, booking inspection appointments, processing and registering applications, dealing with price quotations. You will also provide back office administrative and technical support to the Building Control Surveyors in the team by validating such applications, attaching various documents and plans to existing applications, and carrying out a range of other tasks as required.



Whilst previous knowledge of Building Control is desirable, excellent interaction with customers and staff, a flexible approach to work, the abilities to think for yourself and learn and use new IT systems is essential.



In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid and flexible working options, training and development opportunities, generous annual leave, flexi time, membership of the Local Government Pension Scheme and more.



You can find out more about the council, our values and the full range of benefits and support we offer our staff at our website: https://www.easthants.gov.uk/jobs-council



For an informal discussion, please contact Dave Newman, Building Control Manager on 01730 234206 or david.newman@easthants.gov.uk, or Sam Cobb, Principal Building Control Customer & Technical Support Manager at samantha.cobb@easthants.gov.uk,

The closing date for receipt of applications is 12th October 2025.

East Hampshire District Council is committed to building a diverse, inclusive and equitable workplace and welcome applications from people of all backgrounds and experiences - we are proud of being a Disability Confident Committed employer and appoint on merit.

The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant - you can find more on this scheme and eligibility here.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.