Customer Care Advisor Contract Job in love2shop

Customer Care Advisor Contract

Birkenhead, ENG, GB, United Kingdom

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Job Description

Job Advert

Job Purpose:

Responsible for delivering exceptional customer experience specific to Love2shop consumer brands; Park Christmas Savings and Love2shop.co.uk whilst ensuring compliance to all policies, processes and regulations.

This is a fixed term contract role paying 23,810 per annum (minimum wage)

Contract Duration:

18th August 2025 - 31st January 2026

Hours:

Monday - Friday 9am - 5pm but overtime will be required from October increasing the hours to 8am - 6pm Monday - Friday and Saturday 9am - 1pm.

You will be in the office in Valley Road, Birkenhead full time for the first 2 weeks and then be required in the office on Wednesday and Thursdays as a minimum.

Essential:

Agile Strong communicator Customer focused Proven experience within a demanding customer service role Proven experience handling customer queries via Telephone, email and web chat Problem solver Attention to detail Competent in the use of Microsoft Office (Word, Excel, Outlook) * Team player

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