Job Description

Reference: 3749

Do you want to work for a company who really cares about their employees? Do you want to work for a business that not only provides fantastic benefits but also excellent progression opportunities? Then we have the role for you!

We are looking for Customer Service Advisors to join a Global business in their Watford HQ. We are seeking Customer Support Representatives to join a great team who will play a key role within the business. The company offer an excellent training programme along with clear progression opportunities.

We are looking for candidates who have experience building strong relationships with customers and have proven problem-solving skills. This opportunity could also be suitable for Graduates.

Office Hours: Monday - Friday 08:30 - 17:00

Hybrid working - 3 days in the office and 2 days from home.

Benefits include: Annual bonus and allowances totalling over \xc2\xa31500 a year, private healthcare and a very generous annual leave entitlement.

Duties to include:

• Provide support to customers and stakeholders
• Answering inbound enquiries via both telephone and email
• Manage a shared inbox
• Process customer orders
• Provide updates on stock price and availability
• Work in partnership with customers and stakeholders to resolve issues
• Run daily and weekly reports on stock and order to delivery speeds

Candidate requirements:

• Strong communication skills
• Excellent relationship building skills
• Professional and adaptable
• Good IT skills, quick learner of new systems

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Think Specialist Recruitment