Customer Care Apprentice Denholm Good Logistics

Felixstowe, ENG, GB, United Kingdom

Job Description

:



To undertake all administration warehouse activities. This will include responsibility for

the management of all inventory control related activities. Execute inventory control

measures to ensure the company minimises stock losses and improve the overall stock

holding accuracy covering both system and physical amounts. Provide excellent

customer service to our customers and suppliers. You will report directly into the

Administration Manager and will be required to work 0800/0900hrs (depending on age)

to 1700hrs, 5 days per week.

Scope:



You will be part of the customer care team reporting directly into the Administration

Manager. You will play a pivotal role in the administration and warehouse operation,

championing safety and quality as part of your role. Representing DGL at the forefront

of our Felixstowe warehouse operation, facing client hauliers and occasional client

visitors. It is vital you represent the company in a positive, professional manner at all

times.

Complete Business Administration Level 3, developing skills, knowledge and behaviours

to meet the required apprenticeship standard. The course will last for 18 months.

Key Responsibilities:



Manage and control perpetual inventory stock counting / inventory accuracy checks.

Perform Cyclic stock checks

Be responsible for managing and running planned stock takes

Ensure the goods in/outbound departments are well organised and controlled to

sufficiently support the operation.

Ensure incoming product is receipted and managed appropriately according to the

company's procedures

Ensure all outbound orders are picking accurately and in full in line with the

company's procedures

Work closely with the Administration function to investigate and resolve stock

inaccuracies

Ensure the WMS system is updated with stock checks figures in a timely manner

Build relationships with the clients whose stock you will be responsible for via all

communication means

Produce weekly reports to provide to management highlighting stock accuracies,

investigation work and preventative actions where required

Take appropriate action on any Health & Safety issues reported with due regard to

the urgency and risk presented ensuring compliance with the Company's Health &

Safety policy.

Comply with the Company's information systems and management systems policies.

Other duties as may reasonably be required of you by the management of the

Company

Skills, Experience, Qualifications and Competencies:



A friendly, positive, hardworking approach to work

Although not essential, experience of working in a warehouse environment

Good attention to detail

Diligent and punctual

English and Maths - GCSE level 4 or above

Job Type: Full-time

Pay: 7.55-9.25 per hour

Work Location: In person

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Job Detail

  • Job Id
    JD3965519
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Felixstowe, ENG, GB, United Kingdom
  • Education
    Not mentioned