Customer Care Executive
Job Description
What you'll be doing::
The Customer Care Exec role is a fantastic opportunity to join Iomart as the face of our Easyspace brand. We're looking for someone who is passionate about delivering outstanding service, building lasting relationships, and representing our brand with warmth and professionalism.
At Iomart, customer experience is at the heart of everything we do. In a fast-paced and ever-evolving industry, customer feedback is vital to helping us innovate and improve. As part of our Customer Care Team, you'll be reaching out to both new and existing customers to gather insights, identify opportunities, and ensure we continue to provide the right products and solutions to meet their needs.
You'll also work closely with our Renewals Team, where you'll take ownership of customer account renewals while proactively seeking opportunities to grow accounts and add value.
What you'll be doing:Meeting and exceeding renewal targets and KPIs
Using renewals leads to generate new sales opportunities
Growing customer accounts by providing expert knowledge of our products and services
We want to hear from you if you::
Have previous experience in sales and renewals
Have previous customer service experience
Are excellent at objection handling
What's in it for me?:
Salary 25,000-30,000 DOE + Uncapped Commission + Benefits
Who you'll be doing it for::
Iomart is the UK's leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally.We have over 25 years expertise in data centre and cloud services Over 600 skilled professionals and turnover over 143m Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors
What to do next::
Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first, please contact us on careers@iomart.com
We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3663360
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationGlasgow, SCT, GB, United Kingdom
-
EducationNot mentioned