Job Description

Customer Development Manager Function: Off-Trade Location: Field Based Salary: \xc2\xa333,000 - \xc2\xa341,000 base depending on experience, plus full benefits listed below. Contract: Permanent Closing Date: 11th December 2023
As the nation\xe2\x80\x99s leading pub, cider and beer company and the name behind a host of brilliant brands, we\xe2\x80\x99re looking for equally brilliant people to help us on our journey to building a better future. There\xe2\x80\x99s so much more to HEINEKEN than meets the eye and right now, we\xe2\x80\x99re looking for a Customer Development Manager to join our Off-Trade Team!
The Role
The Off Trade channel relies heavily on our colleagues building fantastic relationships with our customers and holding expert knowledge on categories. Building strong relationships with our key strategic customers relies on a team approach to providing a range of customer specific data and insights, strong awareness of pricing and stock issues and negotiation at a range of levels. Reporting into the Customer Controller, this Customer Development Manager role works as part of a team and has full P&L responsibility for a key customer. This will give you commercial responsibility for building relationships with an experienced buying team and great account. You\xe2\x80\x99ll work closely with an external retail buyer and internal category and marketing colleagues to ensure excellent execution of planned feature space, promotions and brand activations.
So, what will you be doing? Here\xe2\x80\x99s some of the key accountabilities.

• Negotiate and implement Joint business plans with the customer.
• Use data and insight to advise customers on range & merchandising.
• Evaluate sales reports to identify opportunities within the customer to ensure growth in the market.
• Collaborate with our Shopper Marketing team to deliver first class brand led activations.
• Act as an ambassador for HUK in all areas of category and customer contact.
• Work closely with demand planning to ensure consistent supply of HUK brands to consumers.

This role is a huge opportunity to get P&L experience, with full support from the wider team!
The Candidate We are looking for someone big picture thinking, not afraid to ask \xe2\x80\x9cwhy\xe2\x80\x9d and challenge the status quo. You\xe2\x80\x99ll be able to use the teams and resources around you to influence others and help them think differently.
If you have;

• Commercial account management experience.
• Strong stakeholder management and relationship building skills.
• The ability to use data and insights.
• A mindset to prioritise and use time effectively.
• The ability to adapt and flex your style.
• A positive attitude and desire to learn!

Then this could be the role for you!
Our Benefits In addition to your base salary, you\xe2\x80\x99ll also receive:

• Annual bonus

• Company Car

• Company funded Private Medical Healthcare

• Double matched pension contributions (up to 10%)

• 35 days holiday (with the opportunity to buy/sell)

• A monthly case of our delicious ciders and beers!

• Exciting opportunities to develop your career

You\xe2\x80\x99ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we\xe2\x80\x99re always working towards being a diverse and inclusive company.
The Application
If you like what you\xe2\x80\x99ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early where we receive significant numbers of applications, so don\xe2\x80\x99t delay! If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we\xe2\x80\x99re more than happy to review our processes \xe2\x80\x93 please feel free to get in touch with us as recruitment@heineken.co.uk.
In all likelihood the ideal candidate for this role won\xe2\x80\x99t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we\xe2\x80\x99re looking for!
Who We Are We\xe2\x80\x99ve 150 years of brewing history and are proud of this legacy. Yet we\xe2\x80\x99re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.
Apply today to discover Your Future, Untapped.