Job Description

"A fantastic team and environment that inspire you to succeed and excel--not just for yourself, but for the company as a whole."

"The whole team get along. Despite gender, age, race or sexuality. Everyone is involved and no one is left out"

"Just really a great mix of people, helped with a great working culture"

These are just a few of the fantastic things members of our team have had to say about Direct Affinity CX recently.

Do you want to be a part of it too?

Well, we're looking to expand!

Direct Affinity CX (DACX) is a UK business specialising in contact centre operations and customer experience (CX) for the automotive industry.

Work consists of outbound lead generation and booking sales appointment, customer satisfaction surveys, inbound call handling.

We are passionate about delivering a great customer experience for our clients, in a great environment for our team

(We are proud to be a Great Place to Work Certified company)

We make and receive high quality customer satisfaction calls, help customers on their journey to finding their next car, and even play a vital part in helping customers sell their own cars when they're ready to.

We're after expertise over experience, and whilst previous experience can be helpful, we have 3 core pillars, knowledge, skills and attitude. If you bring the right attitude, we are dedicated to giving you the knowledge and skills needed to be a success.

We value conversation over a CV so even if you don't have anything formally documented, we'd still love to talk to you if you're interested in the role.

Please get in touch and register your interest, and we would love to arrange a conversation with you

Job Types:

Full-time, Permanent

Salary:

24,600 per year OTE 27,250

Benefits:

Bonus available monthly Company pension Referral programme 32 Days Holiday, Inclusive of Bank Holidays An additional day off for your Birthday too Staff discounts club, money off shopping, entertainment and travel Regular incentive gifts and prizes Wellbeing hub Flexible hybrid and fully remote options Enhanced Maternity and Paternity benefits
Job Types: Full-time, Permanent

Pay: 24,600.00 per year

Benefits:

Company events Company pension Employee discount Referral programme
Work Location: In person