Job Description

Pay:

UP TO 12.38 per hour

Job Type:

20 hours a week (3/4 days a week)

Shift and Schedule:

Monday to Sunday

Location:

Discovery Park and Blue Wave Leisure Centre

Benefits:

Free 'Groove Plus' membership | Generous friends and family discounts | Discounted treatments - Your Spa | Childcare discounts | Continual professional development | Long service reward scheme | Holiday purchase scheme & volunteering leave | Generous company sick pay | Employer contribution pension scheme | Employee assistance - an independent and confidential advice and support service Term & Conditions apply and may vary depending on employee status.*

Full job description:

Join Us in Making a Difference

At Your Leisure, we're on a mission to improve the health, wellbeing, and lifestyle of everyone within our communities. If you're passionate about people, thrive in a fast-paced environment, and ready to get stuck in and hit the ground running, we'd love to hear from you.

About the Role

We're looking for an enthusiastic and highly organised Customer Service Agent to join our friendly team at Discovery Park. You'll be the first point of contact for our customers, helping with:

Memberships and course subscriptions Cancellations General enquiries Driving sales and promoting our services and promotions Upselling, and promotional activity call

What You'll Bring

Proven experience in customer service and/or sales A confident, pleasant telephone manner Strong written communication for email and social media A knack for picking up digital systems and using them efficiently Excellent organisation and attention to detail

This is a shift-based role, including evenings and weekends, to ensure we provide the best support to our customers and facility users.


If you think you've got what it takes, then we want to hear from you


Your Leisure is committed to safeguarding children and promoting their welfare. Successful candidates will be subject to a DBS check


PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


Your Leisure reserves the right to close the vacancy early once sufficient numbers and/or calibre of applications have been received.

If you have not received any response or notification 21 days after submitting your application then you have not been successfully selected, but do not let this deter you from applying for other roles within Your Leisure.

Want to "Live Better" at work?

----------------------------------

Apply now!

==============

Applicants are also required to email a current CV to recruitment@yourleisure.uk.comto aid our shortlisting. Applications without a CV are unlikely to meet the selection criteria required to be shortlisted for interview.