Job Description

Salary:

29,407 pa + bonus up to 1,470 pa OTE

Weekly Hours

: 42.5 hours / week

As the UK's leading vehicle rental specialists, we make a commitment to keep our customers mobile, that's what we do.

As a

Customer Service Agent

, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to ensure our vehicles are where we need them to be, when we need them to be there.

Life as a Customer Service Agent with Northgate Vehicle Hire

Our branches are busy, fast-paced places to be and, as a

Customer Service Agent

, you will be right at the very centre of it. You're often the first point of contact for customers; so confidently delivering a

great service

with a smile is second nature. Where

you really excel

is in managing more than one task at a time - from sourcing vehicles so you can say yes to booking, resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.


You don't need any previous industry or vehicle rental administration experience to join our team (our

proven induction training

will take care of that) but you'll need all of your customer service know-how, administration skill and most importantly your calm, 'can-do' attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.

As a Customer Service Agent with Northgate Vehicle Hire, we offer:

Of course, a

great basic salary

, but there's much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren't limited to) ...

A fantastic

quarterly bonus

scheme (up to 1,407 pa OTE) Start with 24 days,

increasing

to 26 days with service, plus the flexibility to

buy or sell

up to

5 extra days

each year. Of course, you'll have public holidays too and an

extra day

off to

celebrate your birthda

y! free

life assurance

(2x your salary)

well-being

services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) exclusive colleague-only

vehicle-leasing

schemes

pension

&

save-as-you-earn

share scheme Our

Benefits App

offering unlimited access to a huge range of

retailer discounts

and

cashback deals

(incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few *

Stream App

for all our colleagues - a Financial Wellbeing app that gives you more

control over your pay

. Not only does it let you choose

when

to get paid

it also lets you put money aside each month and in addition you can get

discounts

on your shopping, check what benefits you're eligible for and can even put you in touch with a

financial coach

!