Opportunity information
Salary 18000 per year
Duration 18 months
Advert closing date 10/11/2025
Description
A fantastic opportunity to join a vibrant company that is undergoing rapid expansion. The work is varied, from assisting other members of the team, dealing with various client matters to completing various administrative functions.
We are seeking an enthusiastic Office Administrator to support the current UK business development team.
Main Description
Managing booking of appointments of applicants within your campus location
Supporting applicants queries both over the phone and via email
Actively involved in assisting the team for achieving the student recruitment target for each intake.
Analysing customer feedback data to determine whether customers are satisfied with company products and services.
Supporting the programme management team members to maximise the enrolment.
Responding to enquiries over email
Supporting the team members to maximise the enrolment.
Communicate effectively with applicants and internal team members
Consistently provide a quality customer experience to applicants
Manage agendas for business development team within the campus
Create and update records and databases with personnel, financial and other data
Analyse data from assessments
Assist colleagues whenever necessary
Entry requirements
Essential Skills and Experience
Familiarity of all programmes in Microsoft Office 365.
Attention to detail is a must as well as strong organisational skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to work in a team, will be an important team member
Training to be provided
The successful candidate will complete a Customer Service Level 3 Apprenticeship standard: -
Functional Skills Level 2 in Maths - if applicable
Functional Skills Level 2 in English - if applicable
Things to consider
Starting salary of 18,000.
Skills required
Array
Future prospects
Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.
Hours per week 40
Working week Mon-Fri 9am - 6pm
Apprenticeship standard Customer service specialist (Level 3)
Leeds, West Yorkshire, England, LS1 3DL
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