Job Description

Customer Service Coordinator- Packaging | Manufacturing

Join our team as a

Customer Service Coordinator

, where you'll play a key role in ensuring our customers get exactly what they need--on time and in full. Be the link between sales, production, and delivery to help us maintain top-tier service.

What You'll Do:

Process and manage customer orders with accuracy and efficiency. Track production progress and flag delays or issues. Liaise with internal teams (Sales, Quality, Logistics) to meet customer requirements. Manage customer communications and maintain positive relationships. Coordinate artwork approvals and ensure specs are met. Monitor stock levels and support continuous improvement efforts.

What You Bring:

2-3 years' experience in customer service, ideally in manufacturing. Experience with ERP/MRP systems and handling artwork files. Strong attention to detail, especially with data entry. Excellent communication and multitasking skills. Proficiency in Microsoft Office

Working Hours:

Monday - Friday 40 hours

About ProAmpac

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace.

We are guided in our work by core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers.

ProAmpac brings brand owners and packaging experts together to generate fresh thinking, accelerate advanced technology and increase speed-to-market, package customisation and consumer differentiation.

ProAmpac is an equal opportunities employer

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

On-site parking Referral programme
Work Location: In person