Job Description

At InXpress we are delighted to announce that due to rapid growth we are now recruiting for a Customer Service Executive. Our growing freight consultancy requires additional full time Customer Service Executive to work in its Bolton office

Who we are:

We are part of a global franchise operation with over 400 offices worldwide and, working with our major carrier partners such as DHL, UPS and FedEx, we provide worldwide shipping and logistics services to small and medium sized businesses.

You will enjoy a basic salary of 23k p.a. plus 3k bonus potential and a company pension.

Who you are!

Enthusiastic, highly motivated The skills to influence and persuade people Great team player Experience customer service environment Hungry and ambitious with drive to succeed Strong communication skills Excellent phone manner Be able to work on own initiate with minimal supervision

Your Role:

Using your first-class communication skills you'll be responsible for both retaining and developing new business with clients Generate additional revenue through new clients using a consultative approach Working closely with our carrier partners providing our customers with best advice and solutions saving the both time and money Coach and train customers to use our on-line portal Seek referrals from both customers and carriers Manage social media platforms.

The successful candidates:

Will be provided with a thorough induction ongoing training and coaching Set up to succeed so they have all the skills to do their job! Will be in a position to lead the team going forward
If you think you would be interested please apply!

Job Type: Full-time

Pay: 23,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company pension Free parking On-site gym On-site parking Sick pay
Schedule:

Monday to Friday
Application question(s):

Do you live in and around the Bolton area?
Experience:

customer service: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person