Customer Service Executive
Job Description
Bishopsgate Specialist Installations require a Customer Service Executive at their modern Wootton Bassett facility.
Bishopsgate are a specialist provider of high quality delivery, placement and installations service's UK wide.
You will be joining medium sized, hardworking and friendly team. Company specific training will be provided.
You will be responsible for existing and potentially new accounts to ensure industry leading service continues to be delivered.
The ideal candidate will be able to manage high volumes of email traffic and telecom's communications at all levels.
Key strengths will include a great telephone manner, fantastic personality, good organizational skills and an ability to thrive under pressure.
Experience in the Transport / Storage / logistics arena will be helpful but not essential.
Answer incoming customer inquiries
Collect and report customer feedback to ensure that best practice is recognised and maintained
Engage with customers in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested
Work remotely
No
Job Types: Full-time, Permanent
Pay: 26,000.00-30,000.00 per year
Benefits:
On-site parking
Schedule:
8 hour shift
Work Location: In person
Reference ID: Customer Services
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Job Detail
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Job IdJD3055870
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSwindon, ENG, GB, United Kingdom
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EducationNot mentioned