Customer Service Representative

Customer Service Representative For A Computer Repair Comany

Cardiff, WLS, GB, United Kingdom

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Job Description

Job Vacancy - Sales & Booking Assistant

Location: Cardiff Students' Union

We are a busy phone and laptop repair company based inside Cardiff Students' Union, and we're looking for a motivated and confident individual to join our team.

Role:

Booking in repairs for phones, laptops, and other devices. Providing excellent customer service to students and staff. Handling enquiries, explaining services, and upselling where appropriate. Maintaining accurate records of jobs and payments.
Requirements:

Previous sales or customer service experience is essential. Confident communicator with great people skills. Organised, reliable, and able to work independently. Tech knowledge is a bonus, but full training will be given.
Hours & Pay:

Part-time / flexible shifts available to suit students. Competitive hourly pay + commission opportunities.
If you're friendly, reliable, and keen to work in a lively student environment, we'd love to hear from you!

To apply, please send your CV and a short cover note to repairitcardiff@gmail.com or drop it in at our shop inside Cardiff Students' Union.

Pay: 12.50 per hour

Expected hours: 20 - 30 per week

Benefits:

Store discount
Experience:

Customer service: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Cardiff CF24 4AG (preferred)
Work Location: In person

Expected start date: 06/09/2025