Job Description

Office Administrator / Account Handler - Primarily for PartridgesUK (with Autopress Education Maternity Cover

Partridges, Magnetic Park, Desborough.NN14 2WD

Full-time permanent position | Mon - Fri, 8:30am - 5pm Salary - Negotiable subject to experience Salary paid monthly 28th of each month 28 days holiday to include bank holidays and public holidays

About Us

PartridgesUK is a family-run business with over 50 years of combined industry experience, delivering tailored fulfilment, print, design, web, and customer service solutions--especially for charities. We pride ourselves on quality, sustainability, and exceptional customer care.

Our sister company, Autopress Education, designs and supplies high-quality, eco-friendly teaching resources for primary schools across the UK and Ireland. Together, we combine outstanding customer service with creativity and innovation.

The Role

This is a varied and engaging position where no two days are the same. You'll be the go-to person for a mix of responsibilities that will stretch your skills and keep things interesting, including:

Engaging with customers by phone

and email,

offering high level customer service, solving problems and building strong relationships.

Processing orders, invoices, and delivery notes

with precision using Xero and our new warehouse management system.

Coordinating courier consignments

and working closely with suppliers to ensure smooth, on-time deliveries.

Keeping accurate records and creating insightful Excel reports

to help the team make informed decisions.

Refreshing and updating website content

, including pricing and product details, to keep everything current.

Contributing to marketing campaigns

and new resource development, bringing your creative ideas to life.

Pitching in where needed to cover busy periods

, holidays, and special projects, gaining experience across multiple areas of the business.
This role is a great mix of customer service, administration, and creative input--perfect for someone eager to learn, grow, and make a real impact.

Type of Person We're Looking For

We're seeking someone who is:

Positive, enthusiastic, and approachable Customer-focused with a genuine desire to help others Creative, with a "can-do" attitude and problem-solving mindset Versatile and adaptable, able to handle a variety of tasks in a busy environment A confident communicator who thrives in a team

About You

Experienced in office admin, call handling, and email communication Strong IT skills (Excel, Word) and quick to learn new systems Organised, detail-oriented, and able to multitask Professional, friendly, and customer-focused Experience with Xero and Canva is a plus (training provided)

Fancy Joining Us?

This is a varied role with real impact, working across two dynamic businesses in a supportive, close-knit team.

Interested? Apply now!

Job Type: Full-time

Pay: 25,500.00-27,500.00 per year

Benefits:

On-site parking
Ability to commute/relocate:

Desborough NN14 2WD: reliably commute or plan to relocate before starting work (required)
Work Location: In person