Job Description

Booker / Customer Service Assistant

Company: Glowup Studios

Website: glowup-studios.co.uk

Location: Manchester

About Us:

Glowup Studios is a creative, confidence-driven photography studio where every client's experience matters. We pride ourselves on creating a welcoming atmosphere and delivering exceptional service from the first call to the final photoshoot.

The Role:

We're looking for an experienced and confident Booker / Customer Service Assistant to join our growing team.

This role focuses on handling incoming calls and booking clients, while also calling warm leads to help them secure their Glow Up experience.

Key Responsibilities:

Answer and manage incoming calls professionally and efficiently Follow up on warm leads to convert enquiries into bookings Manage appointments, reschedules, and confirmations using our booking system Maintain accurate client records and provide excellent customer service Support the wider team with administrative tasks as required
About You:

Telesales or phone-based customer service experience is required Confident, friendly communicator with a professional manner Organised, reliable, and able to multitask effectively Driven to meet booking and conversion goals Positive attitude and strong team player
Why Join Glowup Studios?

Supportive, welcoming team environment Monday to Friday hours (no weekends) Opportunity to grow with a creative and expanding brand Be part of a company that celebrates confidence and individuality
Please apply by sending your resume to Info@glowup-studios.co.uk or whatsapp it at +44 7473 380843

Job Type: Full-time

Pay: 12.21 per hour

Expected hours: 35 - 40 per week

Work Location: In person