Job Description

The role

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Customer Services Adviser - Full Time

NFU Mutual's Marlborough Agency

An exciting opportunity has arisen for a Customer Service Adviser at NFU Mutual' s agency in Marlborough.



One of the UK's leading general insurance and financial services companies, NFU Mutual has been meeting our customers' needs for over 100 years.



As an Agency of NFU Mutual, one of the UK's leading general insurance and financial

services companies, we know that the sales staff we employ excel at building trusted, long term customer relationships. It's because of this approach that we've come to be trusted as a local insurance adviser by so many who live and work in the area.



Based in our Marlborough Agency, we are a forward-thinking team who provide outstanding service to our ever-increasing portfolio of diverse business and personal clients in the insurance,

The successful candidates must have the following:

Ability to multi-task Be organised and able to work to deadlines Be prompt, reliable and trustworthy Excellent communicator both written and verbally Problem solver with a pro-active attitude Be able to show empathy to customers when needed Enjoy working in a team and on your own

Qualifications required:

Minimum - 5 GCSE's (or equivalent) with Maths and English at Grade C Please clearly state all individual qualifications on your application Previous insurance experience not required

Our commitment to you:

Professional, hardworking yet supportive and friendly environment Competitive salary (negotiable depending on experience) Pension Contributions Private Healthcare Scheme All training provided on site 25 days paid leave excluding bank holidays


For further information, please email your CV to ella_fitchett@nfumutual.co.uk and flexible interview times available.

Closing date for applications: 2 January 2026.

Please note that your will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.