Customer Services Advisor Job in Aspinal of London

Customer Services Advisor

Fernhurst, ENG, GB, United Kingdom

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Job Description

We're currently looking for talented individuals to join our Customer Services Team at our Haslemere office. This is more than just a support role where you'll be a true Brand Ambassador, creating outstanding experiences that reflect our values and elevate our customer journey from start to finish. If you are a confident communicator with a passion for luxury service and detail then please get in touch.

Duties:

Act as the first point of contact across all of Aspinal's sales channels -- online, phone, and email. Own the full customer journey: from purchase to delivery and aftercare Turn every interaction into a relationship, building loyalty and identifying opportunities to delight (and sell). Collaborate with a high-performing team to meet and exceed satisfaction and sales goals Lead By example, bringing energy, empathy, and polish to every conversation.

Benefits:

A competitive salary Comprehensive training and ongoing development Generous staff discount on our beautifully crafted collections * A supportive, inspiring work culture that invests in your growth

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