Customer Services Assistant Job in Bosworths Garden Company

Customer Services Assistant

Burton Latimer, ENG, GB, United Kingdom

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Job Description

Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will 'man' the Customer Service desk, providing exceptional service and support. Your ability to communicate effectively and analyse customer needs will be essential in ensuring customer satisfaction and loyalty.

Responsibilities

Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Assist customers with orders and product enquiry. Assist customers with loyalty membership queries. Be able to provide cover on the tills as and when necessary. Collaborate with team members to enhance overall customer experience.

Experience

Previous experience in a customer service role is preferred but not essential. Strong communication skills in English. Ability to analyse situations quickly and provide effective solutions. A friendly and professional demeanour with a passion for helping others.
The role will involve working Alternative Weekends, and a minimum of 2 days in the week.

Join us in delivering outstanding service while growing your career in a supportive environment!

Job Types: Part-time, Permanent

Pay: 12.25-12.50 per hour

Expected hours: No less than 28 per week

Benefits:

Employee discount On-site parking
Schedule:

Weekend availability
Work Location: In person

Application deadline: 17/08/2025
Reference ID: BL/CustServ
Expected start date: 01/09/2025

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