Job Description

Role Overview:

As a CSM, you will play a key role in executing high-performing paid media campaigns,
advising clients on strategy, and helping them make full use of the Adzact platform. You'll
work closely with channel experts to support the execution of client objectives and work with
the Senior Client Success Manager to deliver strong outcomes, ensure operational
excellence, and provide insight that supports continuous improvement.

Key Responsibilities:
? Campaign Execution: Coordinate with channel experts to optimize paid media
campaigns across LinkedIn, Meta, Google and programmatic platforms.
? Strategic Advisory: Advise clients on execution, targeting, and creative best practices
to maximise ROI, with the support of channel experts.
? Performance Optimisation: Monitor campaign performance, make data-driven
adjustments, and track against KPIs.
? Analytics & Reporting: Provide campaign insights and performance data to clients
and internal teams to drive ROI and inform account plans.
? Client Collaboration: Act as a key operational contact for clients and their digital
agencies to ensure campaign goals are met.
? Platform Enablement: Train and support users on how to navigate and maximise
value from the Adzact platform.
? User Management: Manage client access, monitor platform usage, and support
adoption across client teams.
? Support Planning: Collaborate with the Senior CSM to support strategic account
planning with media and performance insights.

Required Skills & Experience:
? 3+ years in digital media, paid social, or performance marketing
? Strong expertise in LinkedIn Ads is essential; familiarity with Meta Ads Google Ads
and programmatic platforms (e.g. Stackadapt) is a plus

? Hands-on experience managing ad campaigns
? Strong analytical mindset with the ability to interpret campaign data and translate it
into actionable insights
? Experience training clients or internal stakeholders on digital tools or platforms
? Clear, confident communication and client-handling skills
? Ability to juggle multiple campaigns and deadlines in a fast-paced environment

Why Join Adzact?
You'll join a high-growth, client-focused team redefining how marketers target and convert
high-value leads. We offer a collaborative environment, continuous development
opportunities, and a chance to make an immediate impact in an innovative business.
We offer a wide range of benefits, including matched pension contributions, Vitality Health
insurance, flexible working arrangements, and 25 days of paid holiday (excluding bank
holidays), which increases with length of service

Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Enhanced maternity leave Gym membership Health & wellbeing programme Private dental insurance Private medical insurance Sick pay Transport links Work from home
Schedule:

Flexitime Monday to Friday No weekends
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London EC1A 4JQ