Job Description

? Location: Haydock (Office-based)
? Hours: Monday to Friday, 8:00am - 4:00pm
? Salary: 26,000 per annum
? Employment Type: Full-time, Permanent
About the Role
Our client, a well-established and growing business based in Haydock, is seeking a proactive and detail-oriented Customer Support Administrator to join their friendly team.
In this role, you'll provide vital administrative and coordination support to the Customer Support and Engineering Managers - helping to ensure smooth day-to-day operations, excellent client service, and efficient scheduling across the department.
Key Responsibilities
The main duties of this Customer Support Administrator role will include:
Coordinate service and small works appointments
Maintain accurate records and client databases
Prepare reports, quotations, and related documentation
Arrange engineer site visits and travel logistics
Manage stock levels and place equipment orders
Raise and track purchase orders, including returns
Liaise with suppliers regarding pricing and delivery
Ensure compliance with industry standards and regulations (e.g., NSI, BAFE, ISO)
Support invoicing processes and resolve related queries
Provide guidance to junior admin staff and assist with training where required
About You
We're looking for someone who is:
Highly organised with strong administrative and IT skills (email, spreadsheets, databases)
An excellent communicator with a customer-focused approach
Able to manage multiple tasks and meet deadlines independently
Detail-oriented, accurate, and discreet
Adaptable, proactive, and solution-focused
Experienced with compliance or quality systems (ISO9001:2015) - desirable but not essential
Benefits
25 days annual leave (plus bank holidays)
Company pension scheme
Opportunities for training and development
Supportive and collaborative working environment
A chance to make a real impact on customer satisfaction and operational success
? Interested?
If you're an organised, motivated administrator looking for your next challenge in a supportive and professional environment and this Customer Support Administrator sounds like the perfect role for you, we'd love to hear from you.
? Apply today or contact our team for more information!
As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
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