Job Description

Customer Support Advisor

Role: Customer Support Advisor

Location: Lytham - Ribble House, Ballam Road, Lytham, FY8 4TS, UK

Hours: Full Time - Monday to Friday 8:30am - 5pm OR 9am-5pm with a 4:30pm finish on a Friday.

Salary: \xc2\xa311.04ph after 12 weeks increasing to \xc2\xa311.71

The opportunity:

To process with defined PI and service levels, a range of documents, information, and data - using computer systems, printing equipment and telephony. Most of the work involves the processing of customer requests/ applications and related administration and is therefore time-critical, requiring a high degree of accuracy.

This is a unique team and does deal with a lot of paper, moving paper around along with inputting data into the different system. There is a few different systems that will be used throughout this role as well as decision making.

Your day-to-day responsibilities include:

• Capture, maintain and update data, utilising designated computer systems and manual processes
• Process complex, multiple, and higher value transactions in accordance with defined account protocols.
• Deal with all queries, exceptions, and customer correspondence etc.
• Undertake and complete general office administration activities.

Skills we\'d like:

• Administrate experience.
• Attention to detail skills.
• General decision-making skills.

More reasons to join us

In addition to joining a global leader in digital transformation, you can also expect a fantastic range of benefits. These include: a rewarding salary, 28 days\' annual leave, private medical insurance, an attractive stakeholder pension scheme plus many more. We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.

What\'s more, we really value your progress and it\'s a top priority to engage, inspire and develop you to help you maximise your potential. In fact, we have comprehensive training and development programmes in place demonstrating our commitment to developing your career.

Getting to know Atos

You can look forward to joining a global powerhouse in digital transformation. We have 120,000 employees in 73 countries and an annual revenue of \xe2\x82\xac13 billion. We are also number one in Europe regarding Cloud, Cybersecurity and High-Performance Computing, providing end-to-end Orchestrated Hybrid Cloud, Big Data, Business applications and Digital Workplace solutions through our Digital Transformation Factory. Additionally, we provide transactional services through Worldline, Europe\'s leader in the payment industry. Our group is also the Worldwide Information Technology Partner for the Olympic and Paralympic Games and operate under the brands Atos, Atos Syntel, Unify and Worldline.

How to apply

Confident this sounds like you? Please click below to complete our online application form and attach your CV in either Word or PDF format.

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