: This role will be based at Holywell Community Centre in Watford, with regular meetings throughout Hertfordshire and opportunities to work from home.
Summary
The post-holder will ensure the effective delivery of our CVS service. As part of our CVS Team, the post-holder will support Watfords community organisations to be welcoming, accountable, effective and sustainable.
Specific responsibilities
Build on community strengths to boost local capacity and resilience
Support groups through the cost-of-living crisis with practical help and guidance
Empower communities to understand local challenges, set goals, and act
Help organisations be welcoming, accountable, effective, and sustainable
Connect people through networks that meet community needs
Recruit and support CVS members, maintaining accurate records
Represent W3RT in key partnerships, forums, and networks
Plan and deliver impactful training with partners
Collect and report data as needed, ensuring accuracy and timeliness
Gather regular feedback to improve services and respond to community needs
Meet funder and W3RT targets and standards
Provide expert advice to senior leaders and elected members on CVS matters
Manage grant funding programmes and infrastructure support for voluntary organisations
Monitor and evaluate the impact of CVS partnerships and funded programmes
Knowledge, skills and behaviours
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The post-holder must demonstrate and maintain (or demonstrate their ability to acquire and maintain) the following knowledge, skills and behaviours:
Knowledge
Solid understanding of legal and regulatory requirements for voluntary organisations, including employment law, fundraising, contracts, charity law, health and safety, equalities, and operations.
Knowledge of funding sources, income generation, and relevant policy frameworks.
Familiarity with national support structures, infrastructure services, and reliable information sources.
Awareness of current policy discussions, such as asset-based community development (ABCD), social prescribing, and tackling loneliness.
Strong grasp of project planning, management, branding, and marketing principles.
Clear understanding of outputs, outcomes, and measuring impact.
Knowledge of local voluntary, statutory, and business sectors.
Experience in community development, voluntary sector leadership, or public sector partnership roles.
Experience managing funding programmes and evaluating impact.
Skills
Excellent skills in networking and negotiation: the ability to establish relationships, influence discussions and persuade or recruit people to your point of view
Excellent people and listening skills: help people to speak truthfully and articulate their needs or views, confident that you will listen and respond appropriately.
Organisation, planning and administration skills (including time management)
Skills in researching, analysing statistics and writing reports
A high level of competency in W3RT systems and databases (currently Microsoft Office 365, Teams, NationBuilder and Access).
Behaviours
All W3RT staff and volunteers are expected to demonstrate and maintain the following behaviours.
Teamwork
Remember you are a valued part of W3RTs team be proud of your role and of the trust
Ask for support, guidance and training where needed and wherever possible, offer the same when requested of you
Integrity
Be transparent and avoid any direct or indirect conflicts of interest or loyalty
Work to complete any project or commission you have agreed to undertake
Inclusion
Be welcoming and supportive to all parts of our community, respecting everyone as a fellow human individual with their own beliefs, values, preferences and independence
Respect the wellbeing, dignity and privacy of our service users ensure vulnerable people are supported and share any concerns about their wellbeing
Innovation
Continuously improve your skills and share and apply your learning
Contribute to discussions to ensure that W3RTs activities, programmes and services are the best possible
Impact
Listen and ensure our services are personalised to deliver the best possible outcomes for everyone
Record your work accurately to help us improve services and demonstrate our impact
Our organization is an equal opportunities employer and welcomes applications from individuals of all abilities, backgrounds, and experiences.
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