Job Description

Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics 365 CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships.
You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership.
This is a fantastic opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients.
In this role, you'll:

• Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements
• Engage with clients to capture and define business processes, requirements, and future goals
• Design scalable, robust, and secure Dynamics 365 CE solutions aligned with best practices and Microsoft's roadmap
• Define and document architecture, data models, integrations, and security models
• Provide technical leadership across the full project lifecycle, from pre-sales through to delivery and support
• Collaborate with functional consultants, developers, project managers, and clients to ensure solutions are delivered successfully and to a high standard
• Guide development teams on technical design, integrations, Power Platform extensions, and Dynamics customisations
• Contribute to pre-sales activities by providing solution advice, effort estimates, and architecture guidance
• Stay current with Microsoft product updates and roadmaps to ensure solutions leverage the latest capabilities
• Mentor and support junior team members, contributing to the overall growth of our delivery capability

What will you bring?

• Proven experience in a Dynamics 365 CE Solution Architect or Senior Consultant role with end-to-end ownership of CRM solutions
• Deep knowledge of Dynamics 365 CE modules (e.g. Sales, Customer Service, Field Service, Marketing, or Project Operations)
• Strong understanding of the Power Platform (Power Apps, Power Automate, Dataverse) and how it complements Dynamics 365 CE
• Experience designing solutions with third-party system integrations, data migrations, and custom extensions
• Ability to define robust security models, data models, and technical architectures
• Skilled in leading customer workshops, stakeholder engagement, and solution presentations
• Ability to translate complex business needs into scalable, user-friendly, and technically sound solutions
• Strong understanding of development lifecycle processes, including DevOps, ALM, and testing frameworks
• Excellent communication skills - comfortable working with both technical teams and senior business stakeholders
• Microsoft certifications are highly desirable, particularly in Power Platform and Dynamics 365 CE (e.g. Solution Architect Expert)

What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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