Welcome to Wellness & Laser Centre, a premier destination in the beauty and wellness industry located in Crystal Palace. We pride ourselves on creating a chic and tranquil atmosphere where our skilled staff deliver exceptional spa and beauty treatments tailored to our clients' needs.
Summary
We are seeking enthusiastic Front of House Staff to join our team at Wellness & Laser Centre in Crystal Palace. In this role, you will be the first point of contact for our clients, ensuring they feel welcomed and valued while contributing to our mission of providing outstanding customer service.
Responsibilities
Greet clients warmly upon arrival and provide excellent customer service.
Manage bookings and appointments efficiently to optimise client flow.
Assist clients with inquiries regarding services and products offered.
Maintain a clean and organized front-of-house area, (helping with laundry and general housekeeping duties to keep the clinic spotless and inviting).
Collaborate with team members to ensure smooth operations.
Handle cash transactions accurately and responsibly.
Promote spa services and products to enhance client experiences.
Marketing support, such as social media posting and promotions
Uphold the highest standards of confidentiality and professionalism.
Proven experience in hospitality or customer service roles.
Experience
Strong communication skills with a friendly demeanor.
Ability to multitask in a fast-paced environment.
Basic knowledge of spa services is a plus.
Excellent organizational skills and attention to detail.
Fluent written and spoken English
Experience using email and Microsoft packages
An energetic approach that shines through in your work
A team focused attitude
Availability to work on Saturdays is a must.
What we offer:
A supportive and friendly work environment
Training and development opportunities
The chance to be part of a growing wellness and aesthetics brand
Call-To-Action:
If you're ready to be part of a dedicated team that values relaxation and exceptional service, we invite you to apply today! Join us at Belle Vous Spa & Salon, where your passion for hospitality can shine. If there any question, please email us at info@bellevousspa.com
Job Type: Part-time
Pay: 12.21-13.00 per hour
Expected hours: 30 per week
Benefits:
Employee discount
Flexitime
Ability to commute/relocate:
London SE19 2EZ: reliably commute or plan to relocate before starting work (required)
Experience:
Front of house: 1 year (required)
Work authorisation:
United Kingdom (preferred)
Work Location: In person
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