Job Description

These include those with learning disabilities, autistic spectrum disorder, sensory impairment, or mental health problems.
Our Quality Focus
Our Quality Focus
Quality is a commitment to our children, young people and adults, 24 hours a day, 365 days a year.
About Us
About Us
A principled service provider delivering high quality, individualised care and support within a person-centred approach.
CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist centres, many of which have schools attached.
Success Stories
Success Stories
Heart-warming success stories from across CareTech.
Providing tailored support to the people we care for so they may live their lives to the fullest degree possible, and witnessing their continued progress, is the reason we do what we do.
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DCA Administrative Assistant - Potters Bar
Location
Potters Bar , Hertfordshire
Contract
Full Time
Role Type
Permanent
Working hours per week
37.5
Salary
23,868.00
Closing Date
Sunday 8 February 2026
Administrative Assistant - DCA Office (Potters Bar)
We are seeking a motivated Administrative Assistant to join our busy office in Potters Bar. The role requires strong administrative experience, excellent IT skills, and a confident, friendly telephone manner.
You will provide administrative support to our Supported Living services within the Operations Division, ensuring smooth day-to-day office function and effective communication across teams
Administrative Assistant - DCA Office (Potters Bar)
Annual Salary: 23,868.00
Hours: 37.5 per week
Location: Potters Bar
We're looking for an organised, confident Administrative Assistant to join our busy DCA office in Potters Bar. You'll provide vital admin support to our Supported Living services -- from managing files and producing reports to handling calls, taking minutes, and keeping our office running smoothly.
What you'll need:
Strong admin & IT skills
Friendly, professional telephone manner
Ability to stay organised and work as part of a team
What we offer:
28 days holiday (incl. bank hols)
Flexible holiday purchase scheme
Paid DBS check
Pension & Employee Assistance Programme
Career development & recognition schemes
Refer a Friend bonus (250)
Key Responsibilities
General administration: word processing, data entry, reports, letters, photocopying, scanning, and uploading documents.
Maintain and organise filing systems, records, and correspondence.
Manage electronic file systems and oversee office operations.
Take messages, arrange appointments, and follow up on queries.
Attend and minute meetings as required.
Produce the monthly staff newsletter.
Liaise with managers, deputy managers, stakeholders, and other departments.
Order stationery and clinicare supplies for services.
Support with training, recruitment, financial procedures, and internal reporting.
Ensure accurate record-keeping and smooth administrative systems.
Assist with ad hoc tasks and contribute to team-building activities.
Ensure confidentiality and compliance with company policies.
General Tasks:
To report any incident or accident to senior staff.
To ensure that CareTech's policy is positive.
To participate in the organisation staff appraisal system.
To accept training opportunities when they are identified.
To ensure that all information is treated as confidential unless otherwise directed.
To cover any other reasonable duties required by the Company.
The Organisation:
CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.
CareTech Community Services are proud to inform you that they are a "Disability Confident Leader".
Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.
Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.

Skills Required