Job Description

Do you have experience in customer service and are ready for a new opportunity?

Are you seeking a fresh challenge and the chance to take the next step in your career?

Do you want to make a real difference in people's lives?

Citizens Advice Central Nottinghamshire are looking for debt advisers to join us on a brand new project working with clients providing them with advice over the telephone. You will be working with a tight knit team to provide help and a way forward to those most in need. We will provide full training.

If you wish to be considered for this exciting opportunity you will need to demonstrate the following skills-

An ability to demonstrate a high level of commitment to training and good understanding/experience of the processes in dealing with advice giving The ability to prioritise tasks and work to deadlines using own initiative The ability to communicate effectively, both orally and in writing with a range of people and organisations The ability to work effectively and collaboratively as part of a team and work without close supervision Ability and willingness to follow agreed procedures Ability to work in a sensitive, enabling and non-judgemental way with people from a wide range of backgrounds Ability to maintain confidentiality and appropriate professional boundaries
To read the full person specification, view the job pack and apply please visit our website: https://ca-centralnotts.org.uk/join-the-team/

The exact location of the office will be confirmed shortly however it will be in one of our locations in Central Nottinghamshire (Ashfield, Beeston, Eastwood, Newark and Ollerton.)

Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Work Location: In person

Application deadline: 12/09/2025