Contract type: Fixed term contract until 31 March 2026
Salary: 12,373.92
Closing date: 13 July 2025
Interview date: TBC
Job description: Arun & Chichester Citizens Advice are pleased to have received funding for supporting clients with debt advice referred by Arun District Council.
We are now recruiting an adviser to provide a high quality, effective and efficient advice and information service to clients who require debt support in the Arun district. The advice will be holistic and take the client all the way through the advice process, from gathering information to finding a debt solution.
You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have excellent numeracy skills to support compiling accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.
Advisers will support clients to identify priority and non-priority debts, emergencies including but not limited to bailiff action, undertake benefits checks and supporting the client to reduce their expenditure, handling court forms and negotiating with creditors. You'll undertake aspects of advice and casework and provide an appropriate level of support based on the client's capability. Casework may be undertaken from home but office working will be required for face-to-face contact with our clients that need it.
Essential:
Commitment to training to MaPS debt advice competency and any continued training/development opportunities
Good understanding of Data Protection and Safeguarding
Able to work in a non-judgemental way
Able to prioritise and work to deadline
Experience or willingness to learn how to manage a caseload
Excellent numeracy skills
Confident IT user
Able to work as a team and independently
Able to travel throughout Arun
Good communication skills
Commitment to the aims and principles of the Citizens Advice Service
A debt advice background is preferred but not essential, full training will be provided.
For general enquiries about the role, please email jobs@arunchichestercab.org.uk or visit https://arunchichestercab.org.uk/news/paid-vacancies/ to download an application pack.
Job Types: Part-time, Fixed term contract
Contract length: 9 months
Pay: 12,373.92 per year
Expected hours: 18 per week
Schedule:
Monday to Friday
No weekends
Work Location: Hybrid remote in Bognor Regis PO21 1LH
Application deadline: 13/07/2025
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