Job Description

Salary
24,500 Per Annum
Location
Beeston, Broxtowe
Workplace
Office based
Contract
Permanent
Hours per week
37

How to apply

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Interviews will take place on 27 November 2025.

About the role

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Debt Adviser Vacancy - CEDA


24,500 Per Annum (Training Salary - pay rise on successful completion of probation)


Permanent


37 hours per week


Based at our Beeston Office.



Do you have experience in customer service or a call centre and are ready for a new opportunity? Are you seeking a fresh challenge and the chance to take the next step in your career? Do you want to make a real difference in people's lives?



Citizens Advice Central Nottinghamshire are looking for debt advisers to join us on a brand new project working with clients providing them with advice over the telephone. You will be working with a tight knit team to provide help and a way forward to those most in need. We will provide full training.



If you wish to be considered for this exciting opportunity you will need to demonstrate the following skills-



-An ability to demonstrate a high level of commitment to training and good -understanding/experience of the processes in dealing with advice giving


The ability to prioritise tasks and work to deadlines using own initiative The ability to communicate effectively, both orally and in writing with a range of people and organisations

The ability to work effectively and collaboratively as part of a team and work without close supervision Ability and willingness to follow agreed procedures Ability to work in a sensitive, enabling and non-judgemental way with people from a wide range of backgrounds Ability to maintain confidentiality and appropriate professional boundaries


To read the full person specification and view the job pack please visit our website: https://www.ca-centralnotts.org.uk


Information on how to apply is in the job pack.


Closing date: Friday 21st November 2025


Interview date: Thursday 27th November 2025

We're Disability Confident

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Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.