Job Description

About The Role

Portfolio Bench Security Officer - Covering Essex and London



Pay range from 12.20 - 15.69 an hour depending on site
Uniform and PPE provided
Example locations of coverage - Basildon, Brentwood, Chelmsford, Stratford and Central London

KEY RESPONSIBILITIES:
To play an active role in ensuring the physical security of the building is maintained at all times To be the primary contact for external visitors to the building, remaining polite, positive and professional when dealing with any given situation To assist and maintain the smooth running of day-to-day operations, answering to the duty supervisor, Manager or Key Account Manager associated with the contract

STATEMENT OF DUTIES:



Ensure that all points of exit/entry are manned, ensuring a visible Security presence is maintained to deter crime Ensure all points of exit/entry are in physical working order and report any failure to Security Control Ensure a high standard of customer care skills are maintained in a friendly approachable manner Assist with any reasonable customer request Direct visitors to the main Reception desk, and where visitors have been waiting for a period of time, approach and offer assistance Effectively respond to all instructions Communicate effectively and appropriately with all stakeholders Conduct building patrols, both internal and external, reporting defects to stakeholders Comply with policies and procedures Respond to and report any breaches of security Assist the Security team in conducting weekly checks of life safety systems Respond to any suspicious person/activity and escalate appropriately Give a full and detailed handover to the next Security Officer on position

ADMINISTRATION:

Maintain accurate and correct documentation (e.g. logbooks, both physical and electronic) while on post Provide accurate and timely reports for incidents occurring within the building to the relevant stakeholder Ensure compliance with legal, Company and contractual obligations, such as the Data Protection Act, Health and Safety at Work Act, procedures outlined in the Company Handbook and Assignment Instructions

OTHER DUTIES/RESPONSIBILITIES:



Display your SIA Licence at all times whilst on duty Be aware of operational policy and procedures Carry out any other reasonable request as required by supervisor or manager

All the above responsibilities are not all encompassing and are subject to change at anytime, subject to specific site assigned to or the directive of the security supervisor, manager or Key Account Manager.


All staff are expected to comply with, and demonstrate a positive commitment to, a high level in equal opportunity, occupational safety & health, performance development, customer service, professional presentation and confidentiality throughout the course of their duties.

PERSONAL CRITERIA:

Excellent customer service Excellent written communication and interpersonal skills Flexibility and reliability Ability to work shifts Excellent personal appearance Be physically able to carry out duties, which could include periods of standing Previous Security experience Good PC skills with knowledge of Word, Excel SIA Door Supervisor licence First Aid and Defibrillator trained Full UK Driving Licence and access to a vehicle for travel to site where public transport isn't available

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.



We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.



Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.