Job Description

Role

Deli Assistant

Description

The Deli Assistant will be responsible for assisting customers at our large Delicatessen counter where we will offer fine cheeses, charcuterie, olives and salads.

In addition to providing excellent customer service, other responsibilities will include cutting, weighing, packing and labelling customer's product choices using an electronic scale. The Deli Assistant will also be expected to helping to ensure the counter is well-stocked and clean.

Team members will be expected to look after stock using a system to manage use-by dates. Opened products will need to be labelled and repackaged carefully.

At the beginning of each day, the Deli counter needs to be setup artistically and samples prepared. At the close, the counter needs to be carefully set down and cleaned properly ready for the next day. Products must be transferred to our cold rooms overnight in an orderly manner.

Working pattern

Up to 57 hours per week Monday to Saturday Approximately 5-9 hours per day Full-time shifts expected to be 07:45 - 17:15 Occasional additional hours to cover staff absence

Requirements

Strong interpersonal, communication and customer service skills Strong attention to detail and ability to multitask Ability to work in a fast-paced environment Good personal hygiene and presentation Level 2 Food Hygiene certificate Previous experience in retail or customer service is a bonus Ideal candidates will be advocates of wholesome food (avoiding Ultra-Processed Foods) Previous experience with delicatessen products is preferred Willingness to build expert product knowledge to sell and recommend our products

Salary

Dependant upon age and experience:

21+ year olds: Starting at 12.25 per hour 18-20 year olds: available upon request

Benefits

28 days holiday (including bank holidays) 10% staff discount on our lunch menu Workplace pension scheme (age 22+)

Company Description

We're a local independent delicatessen and grocery store in Neath, South Wales. Our founders are the family behind Rosa's Bakery, the hugely popular artisan bakery founded just two years ago. A flagship retail unit has been secured in the centre of Neath town which has been equipped across two floors to a high standard.

We value wholesome, local and organic food. We strictly screen products and ingredients to avoid any ultra-processed foods. We're working with local farmers, growers, food producers and the NPT food partnership to invest in the local food scene.

In addition to our extensive range of fine groceries, we also offer a lunchtime menu and ready-made evening meals for takeaway.

Job Types: Full-time, Part-time

Pay: From 12.25 per hour

Benefits:

Company pension Employee discount
Application question(s):

Would you like to work full-time or part-time? Do you smoke or vape? Do you have any food allergies or intolerances? Do you have any disabilities, hidden or visible? We ask this question in order to understand whether you would need any additional support to help carry out the duties of the role.
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person