Job Description

Overview

We are seeking a detail-oriented and proactive Compliance Manager to join our team. The Compliance Manager will be responsible for ensuring that all OSL clinical sites and corporate operations adhere to regulatory, legal, and internal quality standards, with a primary focus on CQC compliance. This role will lead on the development, implementation, monitoring, and continuous improvement of compliance frameworks, policies, and procedures to ensure safe, effective, and well-governed service delivery across all registered locations. This is initially a fixed term, temporary contract to assist in a transition towards a different model of registration to support the organisations continued growth, if successful the role may be made permanent.

Duties

Develop, implement, and maintain compliance policies and procedures to ensure adherence to regulatory requirements. Conduct regular internal audits to assess the effectiveness of compliance controls and identify areas for improvement. Prepare and submit regulatory reporting documentation accurately and in a timely manner. Liaise with regulatory bodies and ensure that all communications are handled professionally and efficiently. Provide training and guidance to staff on compliance-related matters, fostering a culture of awareness and accountability. Monitor changes in legislation and regulations that may impact the organisation's operations, advising management on necessary adjustments. Collaborate with various departments, including accounting, to ensure comprehensive compliance across all functions.

Regulatory Compliance & Governance

Lead the CQC registration process for all clinical sites under the new corporate model. Ensure ongoing compliance with the CQC's Key Lines of Enquiry (KLOEs), Health and Social Care Act, and NHS contract standards. Maintain oversight of all locations' compliance status through audits, self-assessments, and reporting mechanisms. Keep abreast of changes in healthcare regulations and ensure timely updates to internal policies and practices.

Policies, Procedures & Risk Management

Develop and maintain a comprehensive suite of compliance and governance policies. Lead on the creation and review of Standard Operating Procedures (SOPs). Support site-level and corporate-level risk assessments and manage risk registers. Establish effective systems for incident reporting, learning, and improvement. Work with management and other leads to ensure complete and accurate documentation is held for all staff and kept up to date.

Audit & Monitoring

Design and implement an annual compliance audit programme across all OSL locations. Conduct site inspections and internal audits to identify non-compliance and support remediation. Monitor and report key compliance indicators and improvement actions to senior management.

Training & Culture

Promote a strong culture of compliance and safety throughout the organisation. Design and deliver compliance-related training sessions to clinical and non-clinical staff. Serve as a point of contact for compliance queries and advice.

Stakeholder Engagement

Work closely with hub practices to ensure ongoing compliance. Liaise with the CQC, NHS England, ICS leads, and other relevant external bodies as required. Collaborate with Clinical Leads, nursing staff and the central admin team to embed best practices. Support tendering and procurement processes by providing compliance input and documentation.
The ideal candidate will have extensive experience of managing all areas of governance and compliance and will be knowledgeable in all regulatory requirements within dentistry and the wider healthcare environment.

This role is office based at our headquarters in London however regular travel to our different sites will be required both within London and in other regions as required.

Job Types: Full-time, Temp to perm
Contract length: 6 months

Pay: 35,000.00-45,000.00 per year

Work Location: In person