Job Description

About the Company

Rit Premium Dental Care has a strong presence in the UK, with clinics located in Liverpool, Chesham, and

now Birmingham. Our mission is to provide exceptional, fully private dental care that focuses on patient

satisfaction and well-being. Our team of highly skilled professionals offers a wide range of services, from

routine check-ups to advanced aesthetic and restorative treatments.

Overview of Role

As the Practice Manager at Rit Premium Dental Care, you will play a crucial role in ensuring the smooth and

efficient operation of our clinic. You will be responsible for maintaining high standards of patient care and

satisfaction, managing the daily administrative and operational aspects of the clinic, and supporting our team

to deliver exceptional dental services.

Responsibilities

Oversee the daily operations of the clinic. Ensure efficiency in the patient journey and uphold the highest standards of care. Manage the clinic's cleaning schedule by delegating tasks among staff members, ensuring a clean and
welcoming environment.

Ensure compliance with all relevant regulations and standards (delegable where appropriate). Monitor and follow up on weekly marketing reports, ensuring warm leads are contacted. Manage staff performance, rota planning, feedback, and training. Manage the clinic's budget, including financial and performance reporting.

Support

The Practice Manager will be fully supported by our operations team, which includes the HR company, Operations Directors, and the Performance Marketing Manager.

Additional Job Tasks

Lead and motivate the team to meet performance goals. Manage the appointment schedule for optimal patient flow. Address patient inquiries and concerns. Oversee inventory and supply management. Collaborate with operations and marketing teams on strategy and promotions. Ensure compliance with healthcare regulations including fire safety, CQC, RIDDOR, and COSHH. Handle billing, payroll, and budgeting. Maintain high standards of cleanliness and organization.

Qualifications and Experience

Minimum one year experience as a dental practice manager or in a similar role. GCSE or higher certification in relevant fields. Strong leadership, communication, and organizational skills. Good understanding of healthcare regulations and compliance.

Desirable

Registration with the General Dental Council (GDC). Familiarity with Dentally or similar software.

Skills

Strong leadership and team management. Excellent organisational and multitasking abilities. Strong communication and interpersonal skills. Sales ability and understanding of revenue growth. Ability to build strong relationships with patients and staff. Fluency in English is required. Any additional language is very welcome.

Salary

Salary is 30,000 per year plus monthly sales commission.

Benefits

Discounts on all dental procedures for you and your immediate family. Sales targets commission Your birthday OFF 30 days holidays per year Uniform provided Flexible working hours
Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company pension Employee discount
Experience:

Dental practice manager: 1 year (required)
Licence/Certification:

GDC registration (preferred)
Work Location: In person