Estetica Dental Lab is looking for a Dental Lab Receptionist in the Fulham area, SW London. We are a state nof the art dental lab, and provide a wide range of services from single tooth restorations to smile makeovers, implants and full mouth restorations.
You need to be a confident communicator in writing and over the phone too as the role includes interactions with colleagues, dentists, practices and suppliers. Good level of English and experience in dental environment is essential. You must be a good team player but also be able to work independently, always up to the challenge. You will ensure the smooth operation of the lab on a daily basis which includes registering incoming and outgoing cases, invoicing, treatment coordinator (when needed). The good candidate must be also very organized and with an attention to details.
Working hours are Monday to Friday 9 am to 6 pm with 1 hour lunch break
To apply please send us your CV.
Responsibilities
Schedule appointments and manage the appointment calendar efficiently.
Handle patient inquiries and provide information about services offered.
Maintain accurate patient records and ensure confidentiality.
Process patient payments and manage billing inquiries.
Collaborate with dental staff to ensure seamless patient flow.
Assist in managing inventory of dental supplies and equipment.
Communicate effectively with dentist
Skills
Strong patient care skills with a compassionate approach to handling diverse patient needs.
Proficient IT skills for managing electronic health records and scheduling software.
Excellent organisational skills to maintain an orderly reception area and manage multiple tasks simultaneously.
Fluent English communication skills, both verbal and written, to interact clearly with dentist and staff.
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If you are passionate about contributing to a positive patient experience in a dental setting, we encourage you to apply for this rewarding opportunity.