Job Description

About You!

You are looking to work with an exciting practice that's innovating in clinical dentistry You are looking for a progressive career pathway You are the glue that bonds a team You have a commitment to excellence and personal development You want to help develop a business that has a clear vision of being a world class dental practice You care!
An exciting opportunity for the right person has arisen within Chester Cosmetic & Dental
Care. As an established practice for over 25 years in a beautiful easily accessible location, we are on a journey moving towards becoming a world-class dental practice with cutting edge technology. We are a values driven family dental practice and pride ourselves in having some of the best clinicians in the North-West undertaking a full range of treatments.

Over the last 12 months we have been going through an initial phase of development which included, rebranding, site refurbishment and investing in the latest clinical technology.

We are excited about entering the next phase, which will include growth and development on a foundation of excellence.

We require a Practice Development Manager!

For the right person this is an incredible opportunity! We are looking for a peoples person with management experience and a growth mindset. Ethical, willing to learn and develop, able to show initiative and work closely with the business owner. The right person, will have excellent organisational skills, be competent in using MS Office and can show a positive attitude and mindset.

The successful candidate will work in a conducive environment with a fantastic team.
Your salary will be commensurate with your experience, with a yearly salary review, entrance on to the practice bonus scheme and access to the practice private health insurance scheme.

If you are interested please do apply, we would love to hear from you!

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Key Responsibilities

1. Staff Management: Hire, train, and manage staff members, including dental assistants, hygienists, receptionists, and other administrative staff. Monitor staff performance and provide feedback as needed. Ensure compliance with all employment laws and regulations.

2. Patient Satisfaction: Ensure patients receive high-quality care and are satisfied with their experience at the practice. Respond to patient complaints and resolve issues promptly.

3. Financial Management: Oversee financial operations of the practice, including budgeting, billing, and collections. Monitor revenue and expenses to ensure the practice operates within budget. Analyse financial data to identify opportunities for growth and cost-saving measures.

4. Compliance: Ensure the practice complies with all applicable laws and regulations, including CQC requirements. Maintain accurate records and documentation. Develop and maintain processes required.

5. Marketing and Growth Strategies: Develop and implement marketing strategies to attract new patients and increase revenue. Identify opportunities to expand services or improve efficiency.

Key Competencies ?

Customer Focused Awareness Communication Skills Organisational Skills Leadership Skills Presentation Skills Assertiveness & Negotiation Team Player & Team Building Skills Sales & Marketing Experience/Skills
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Attainments

Good general education Management experience Articulate and effective communicator IT skills - Word/Excel/Email

Physical Make Up

Smart and professional appearance.

Attitudes to Work and Disposition

Flexible
Proactive approach to patient, team and dentist needs
Goal orientated
Proactive regarding self-development
Ability to deal with stress
Confident and Professional at all times
Has the Drive to achieve high goals
Low levels of sickness
Ability to deal with difficult customers appropriately (internal and external). Proactive approach to patient, team and dentist needs

Circumstances

Ability to be flexible

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Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Free parking On-site parking Private medical insurance
Schedule:

Monday to Friday Weekend availability
Experience:

Management: 2 years (preferred) Dental Practice Management: 2 years (preferred)
Licence/Certification:

GDC registration (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: CCDC PM 06/25