Job Description

Ribble Valley, Lancashire
Full-time (Monday to Saturday)
Competitive salary + Performance-related bonuses

Join our award-winning high-end private dental clinic specialising in aesthetic, implant, and restorative dentistry. Our modern calming environment is designed to provide an exceptional experience for every patient. We're now seeking a dynamic and experienced

Practice Manager

to lead both the clinical and non-clinical operations of our practice and support the continued growth of our team.

Your Role

As our Practice Manager, you will oversee all aspects of daily practice operations, ensuring both the clinical and administrative sides run smoothly and efficiently. You'll work closely with the Principal Dentist and senior team to deliver an exceptional patient journey and uphold the highest standards of care, compliance and service excellence.

Key Responsibilities

Lead and manage all clinical and non-clinical functions of the practice, including administration, finance, HR, compliance, facilities and patient care Support the clinical team in ensuring surgeries run efficiently, treatment rooms are fully prepared, and all clinical processes align with CQC standards Manage the front desk and administrative teams, ensuring exceptional communication, organisation and professionalism Develop and implement practice policies, procedures and systems to ensure consistent high standards and operational efficiency Manage budgets, profit & loss and oversee financial performance to meet business goals Directly supervise and develop team members, including nurses, hygienists, therapists, reception staff and administrators Maintain compliance with all regulatory standards, including CQC health & safety, data protection and safeguarding Ensure all equipment, materials, and supplies are properly maintained, ordered, and managed Oversee the full patient experience, ensuring timely appointments, smooth scheduling and a five-star patient journey from first contact to aftercare Provide management reports, metrics and performance insights to the leadership team Support practice growth through marketing initiatives, patient retention strategies and business development planning

What We're Looking For

Proven management experience in a dental or healthcare setting with both clinical and non-clinical oversight A track record of strong leadership skills with the ability to motivate, manage and develop a multidisciplinary team Excellent financial and organisational skills with experience managing budgets and delivering targets Sound understanding of CQC standards, infection control protocols and governance requirements Outstanding communication and interpersonal skills High level of professionalism, attention to detail and problem-solving ability Proactive, adaptable and confident in a fast-paced environment Experience with practice management software (Dentrix Ascend or similar) preferred

What We Offer

Competitive salary and company benefits Modern state-of-the-art working environment Supportive and collaborative leadership team Opportunities for ongoing training, professional development and career progression Regular team events and wellbeing initiatives

Our Ideal Practice Manager Is

Professional, organised and approachable Passionate about delivering a world-class patient experience Confident and inspiring in leadership
Dedicated to maintaining excellence across both clinical and administrative areas

Job Types: Full-time, Permanent, Fixed term contract

Pay: From 40,000.00 per year

Benefits:

Employee discount Free parking On-site parking Private dental insurance Store discount
Work Location: In person